Kazpost
226 reviews
December 27, 2024
Everything as it is, nothing’s special. However, there is a need for being more polite with customers and with those who take their things
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December 15, 2024
I am from Kyrgyzstan myself, I have been to Belarus, to Russia... but in Kazakhstan, the Kazpost service works very well…
To receive your order sent by Aliexpress, you look for a cell, find your order and go to the cashier, in no way like in Russia (in Russia, the Russian Post works at the level of a pig farm)
The staff at Kazpost are polite, competent, and decent…
Good luck in your new endeavors…
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December 30, 2024
Very fast service, delivery of parcels separately to avoid queues. The managers are very polite and prompt in their service. All information is explained and issues are resolved very quickly and clearly. Very pretty. Thanks a lot to the whole team.
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January 28
My favorite email. I live on the left bank, I come here. The girls who sit at the 8,9,10 table are generally great. They are very attentive, polite, and radiant. prosperity to your work. 🙌
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May 20
Last time, I spent more time than usual searching for a package. Firstly, there was complete confusion on the shelves, and secondly, the checkout staff simply rebuffed customers when they asked for help with the phrase Look for it! This is the first time I've seen this, usually the friendly and courteous staff greeted me and explained how to get through and find my parcel faster
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March 7
The staff are great, they work clearly and respectfully.
It's too bad, the sanitary facilities are always closed. There's nowhere to go, even though it's a public place. Does it turn out that employees wear diapers, too? When you address your boss , she responds rudely . People suffer and suffer while sitting in line, especially the elderly.
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December 12, 2024
It's too bad that it opens at 9 o'clock sharp. People are waiting outside in droves in such a cold. We take half an hour off from work to pick up a package. Sometimes you come a little before 9 and wait outside. Although they could have started and explained to wait until 9 a.m. until the checkout opens. We are all human beings, and we understand
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March 18
Rude service, arrogant employees, talking through their teeth, it happens more than once, we try not to be served by the whole family if possible, if possible at other points, especially on parcels from marketplaces
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March 8
We sent a parcel, I was with a child, the manager was often distracted by questions from waiting customers, I asked to be served since my child is small and he was already hot, but unfortunately I was ignored
And so everything is good
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November 14, 2024
I often use the services in this branch of Kazpost , convenient location, parking is always available, and very polite and competent staff
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March 25
The Kazpost operator provided incorrect information, thereby misleading me. I found out about this only a year later, when I received dividends on shares at the address of Astana, Kazpost on Auyezova.
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November 20, 2024
They let me go quickly, if they don't explain anything clearly, everything is fine 👍 I took my mother's parcel, she is happy 😃 a separate respect to tateshka from the guard, well done too!
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May 14
I really like the department. The staff is cool and friendly. There is not much queue ,
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April 26
On April 21, my parcel arrived at the pick-up point, but the courier is still on his way to us. Today is April 27th. Everything you need to know about the Kazpost delivery service. Unfortunately
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May 24
I come for parcels. The service is always fast and polite, they will help if you have any questions.
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December 20, 2024
Explain to me why the snow in your yard is not being cleaned. Then it's winter now, why not open the doors and make a waiting room. Keep people outside.
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November 15, 2024
The nicest branch of Kazpost))) these lovely women who read barcodes with a businesslike look and give out parcels cause so much emotion and pride in all women who contribute to the development of society)
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March 22
Qazpost March 21.22.23 holidays are closed. The rest of ozon and ymtrans wb are open.March 24th Monday is a short day
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October 22, 2024
They communicate in a brazen way, one said one amount, which is written by the way, and the other took another amount from the card and I found it already at home. And you can't get through to the numbers, none of the numbers that are listed on the site are working.
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February 11
The department is working great! They serve you very quickly
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April 30
Good service, convenient location.
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September 19, 2024
Well done girls, I was served politely today at 18:05 🤗 they didn't even tell us our working time was over, you're all well done 🫶🏻 I really liked it 🫰🏻
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July 25, 2024
I've sent parcels several times. The staff is very polite and attentive. Not indifferent. Thanks to the girls
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June 4, 2024
It's a good department, but sometimes the system has long queues and you have to wait a long time. This all has a negative effect on customers. The manager's service to the girls is good.
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July 4, 2024
Very good staff. Fast and courteous service. The work schedule is fine.
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July 20, 2024
Convenient location. Friendly staff. Additionally, there is an Ozone item.
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March 27, 2024
The service is great, the staff is always polite, friendly, the most important thing is that the waiting time is not long
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March 13, 2023
A modern post office. Everything is organized according to the principle of "No queues". If you need to receive a package. You just go to the shelves. Find your parcel by the number of the rack and section (they come to you in SMS), then go to the checkout terminal. There it is conducted through the system and quietly without waiting in line and with minimal time...Voila, you have the package.
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August 7, 2024
He knows English. It's all right. Specialists are always ready to come to the rescue. Inside is clean, there is a coffee machine
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December 30, 2023
Kazpost's terrible service. The newsletter message arrived at lunch on 12/30. Without notifying how long the branch is open. As a result, several customers gathered at the closed doors of the branch. The phone number of the call center is not listed anywhere on the doors. Customer orientation at
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December 27, 2023
The worst branch, the employees don't know how to talk at all, you're welcome to them in response, do you hear? I will give you advice not to send parcels through Kaz mail, we sent 2 parcels in one day, one came, I call and ask where 2 parcels are on the road...
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November 9, 2023
In general, everything is fine, but as others write, the working time until 18:00 is sooo inconvenient, and even earlier it was possible to pick up parcels with a birth certificate, and now I pick up the parcel myself, because my son is 12...
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March 12, 2023
The parcel supermarket inside is very convenient. It's just an amazing place. The staff itself is polite, always ready to help with everything. Also, when sending a parcel, everything will also be explained and prompted
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February 1
Best servicestimely access
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November 10, 2023
We wanted to use the Western United service.We faced incompetence and rudeness of a kazpost employee and spent several days instead of 1 hour, which was very significant for us who came to Astana for a few days.
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August 24, 2023
I was at this branch today, there was a very beautiful girl at the reception.
But there is just a terrible specialist sitting at the checkout, he does not explain anything, he said a link to identification would come, so there is no such link.
Because of such specialists, I will have to visit the department again with a small child.
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September 11, 2024
The staff of the woman with black hair where she picks up the parcel is very rude.And the security woman is very nice💚
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May 20, 2023
The staff of the girls are all cultured and very polite. Especially where you send the parcel and where you receive it, they even often help you find the parcel, thank you very much for their attention
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April 17
Everything is fast and organized
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February 8, 2024
Good staff explained everything quickly, convenient location
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April 28, 2024
Due to their work schedule, it is not possible to pick up the parcel. They work at the same time when all people are at work. They close at 17:50.
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March 9, 2024
For some reason there are no postcards with Kazakhstan in the post office/Astana and other colorful places, it's strange, because we didn't find them at the airport either..
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October 1, 2024
I quickly found my parcel, it was served quickly. Thanks to the guards❤
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November 4, 2024
Rude staff!!!
Long queues
Unsorted parcels
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February 5
Service generally 00000
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April 2, 2023
Kazpost is at Kuishi Din's address, sending mail here on a first-come, first-served basis. if you are in a hurry, it is better not to stand in line. And by the way, payment in cash or by card, there is no qr transfer. The staff is friendly in principle, they will help you.
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January 31
Very good organization
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April 19, 2024
Excellent mail we always receive parcels quickly as soon as the parcel arrives, the SMS arrives on time.
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November 4, 2024
Quickly served, received and left. No queues
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September 21, 2023
In order to send one paper letter, it is better not to have a postman who could wait for hours to call a courier from home. It is much more profitable to build with an indriver.
See original · Қазақша
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