Disgusting service, everything in slow motion. The employee in window N2 (as it was later explained - the boss of all windows😂) blindly leaks confidential information about his friends, even without leaving work, without observing compliance. In window N3, the employee is even worse - she sits on the phone during working hours, gets lost in space with a polite greeting and forgets to greet the client, ignores questions, even for the second time and abruptly turns rude due to the fact that she was disturbed, because she works in her private office. And yet, the most interesting thing is that he is in correspondence with an employee outside the window N2, such languid sighs, obscure sidelong glances at the client and unacceptable, inappropriate fun at their place of work. Those who want to gossip and have fun change their field of activity. Do not disgrace the status of the Central Kazpost of the city and, in general, its huge status in the country!
At a very low level, it's been 20 days since my order arrived, no, he didn't tell me, he doesn't even write, he doesn't even write, he doesn't say that the order is wrong, sometimes it's a blacksmith, now it's 20 days, maybe he won't stay for 20 days, if I go, I paid 1200tg for the same three Why do I need to pay if I don't get a message that he came to me
I don't think I'm indifferent to your very low work I didn't get a message I thought I didn't come yet
How do I know you're lying there for 20 days
Only one window works forever! The staff is slow!!! They serve for a long time! The program often does not work! They also close ahead of time, although the working day is until 18:00 .
Payment is accepted only in cash, there is still NO CARD payment for postal services !!!
Once they called the call center in Almaty about the fact that there is no card payment for postal services, so they lie that THERE is
My package did not reach the recipient. Upon arrival in Astana, she was just lying in their warehouse. No one called him. The same story happened when she returned back to Arkalyk. But for some reason she returned to the village. Homeland. They also waited until the last few days for the storage fee to accumulate. When they called, they say your parcel is in our homeland, pay the maximum amount for storage. I just can't understand why it all happened like that. Why did they wait until the last few days and why did she return to her homeland and not to the city from where I sent her.
employees work very, very slowly, sometimes during quarantine people leave without waiting for their turn, recently they said the base does not work, we will not let them go, called the head office in Almaty, they told the manager to let them go on form 22, to which the manager replied “send send bular zhaman uyrenedi”
Slow maintenance. I'm not talking about the parcel department at all. They do not always notify about the arrival of parcels, couriers work at random. And yes, the staff is very slow, people crowd in line for several hours.