My score is 3, due to the fact that Kazpost was trying to step forward and there was a time when the pillars were working. But everything rolled back and again in the offices of Kazpost they work the old-fashioned way - you show your ID and they take out the parcel to you, but you have to stand in line and go through a small quest. The parcel supermarket functions fully only in the head office.
But there are also huge advantages in the work of Kazpost - it is the only company that delivers to all regions and cities for an acceptable payment and a specified period.
Kazpost. I arrived to pay the amount. There is no queue. We were served quickly. The staff is polite and friendly. Well done. The fee for sending money in Kazpost is much less than in banks. I'm writing the information)).
With the transfer of the delivery of all parcels there, you have to stand in line for a long time. This is not a parcel supermarket. Therefore, everything happens extremely slowly.
Kazpost is far from the smartest management, as in many other government offices. This is a problem of Kazakhstan. Why the delivery of parcels from the parcel supermarket was moved there is unclear. Except that this is outright sabotage in order to worsen the service and increase the already not the most loyal attitude of the people towards everything state-owned. I consider it as a diversion and pushing the people to go to rallies against the government. I recommend that you put things in order, and not provoke the population out of discontent. And so the situation is tense.
Polite staff, there is always no queue, you don't wait long, they give out the parcel quickly, even at the checkout the staff are polite, mostly pensioners are served at the Post Office, and I always notice the attention of the staff, friendly, polite, prompt, show, well done 👍🏻
To begin with, it's not the fault of the employees who work there. The post office, on Stepnoye-4, was closed because the lease period ended and all parcels that were previously issued there were forwarded to them. And this department itself is issued manually. That's why there are huge queues. The management of the responsible persons did not take care of the lease extension. In a word, they have a mess there. And the customers are suffering. But they don't really care. They are monopolists, after all.
The most secure pick-up point without any special features, the staff is relatively neutral without some super smiling people. The moment of staying there looks gray: you just come, wait in line and pick up the parcel, nothing more. If there was an opportunity, I would put 3.5 stars
There is a good post office near the house. In addition, the same Aliexpress pick-up point! It is very nice to see that everything is changing for the better in our city.
A terrible place, there are always a lot of people, 20 people all the time and it's all so long, a maximum of 3 workers and everything is so slow, the horror is such a feeling that, as the saying goes, the soldier sleeps, the service is on
A good branch of Kazpost on the Steppe. However, the queue can be large, as it is conveniently located. Good staff. They serve customers quickly and professionally.
The room is constantly stuffy, 1 or 2 windows are working, although there are 3 of them, because of this, there are a lot of people. The location is not very good : who for the first time will have to work hard to find.
The usual department, recently renovated, it became pleasant. The staff are not very nimble, but they are not rude, they try. The queue is not electronic, usually two: at the checkout and for parcels.
I don't like to say bad things, it would be better not to send parcels to this post office, there is one girl in Stepnoye-3 and she works faster. Return the mail to stepnoy 4 on stepnoy- 3, our index is 100024
Please pay attention to the employee Kiseleva N.A. She is very rude, always yells at visitors, there are a lot of pensioners at the post office. It works very, very slowly.