Kazpost
119 reviews
March 10
I don't know why they write badly about this department. I come here for the second time and I like everything. Nice cashiers Saule and Jauhar. I remembered their names because I had read some not very good comments in 2gis. I don't agree at all! They are sweet and smiling, and ready to help if help is needed.
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April 25
The staff is good , the girls know their business, they don 't be rude , they explain everything clearly and clearly, but there are shots in the form of visitors
Well, you'll find this circus everywhere.
I often go to this email.
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June 26, 2024
A good nook for Kazpost,there are Parking spaces,always a friendly staff who will prompt you and help you solve any questions that arise..It is always clean and not crowded.Convenient location.
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March 11
The parcel from the THEME was not delivered to the address, they called and said that they would be picked up from Kazpost on Utepova 2. Mess. I won't order any more.It sucks, there are a lot of people in line. Everyone comes in randomly. They can steal it like that .
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January 11
It's just a gorgeous kazpost office because it's very convenient for almost every person who lives there, I just get high from it
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1
March 27
The place on the map is not written correctly on their website, and my parcel arrived in another mail, and I only found out about it after my colleague didn't want to tell me after the fifth time.
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March 4
The Gauhar Manager
The feeling that personal dislike for half of the clients
Obviously, it does everything in a specially slow-motion mode.
There is no worse service
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June 21, 2024
The girls work well, are always friendly, and will help you find the parcel, but there is one thing I came across, ordered home delivery, did not receive as promised, postponed to next week, now we need to somehow return the money, if urgently it is better not to make an application, pick it up ourselves
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May 28, 2024
The big disadvantage of post offices is that, apparently, from the point of view of economy, they have removed phones for feedback. Not everyone has the Internet to find answers related to postal services in any application. And the general call centers are often clogged and it is very difficult to get through. The staff, as usual, is quite qualified and polite. The overall score is 4.5 out of 5.
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2
March 26
Excellent service, special attention to the parcel delivery staff! Calmness and kindness!
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May 5
The bottom! As usual, nothing has been working since morning. The poor scanner is banging and throwing things SO hard that it's no wonder it's hanging.
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April 14
I sent the package, everything went great! Quickly!Thanks To the girls!
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October 17, 2024
The team works well, they are distinguished by professionalism, correctness, friendliness, politeness.
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January 20
Everything is at the highest level. Very polite staff.
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September 9, 2024
I regularly go to Kazpost for my parcels from AliExpress from China. A notification about the receipt of a parcel arrives on the phone and I go to Kazpost. Once the parcel was in the mail for more than 45 days and it was sent back to China. The service is slow. Every time there is a queue of 3-4 people to pick up the parcel. A lot of Almaty residents probably receive their parcels through Kazpost. The staff is polite. The location is convenient, not far from my house and the room is clean, bright, spacious
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November 29, 2024
Sometimes packages are confused, but it's very good, the staff is responsive and helps.
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September 11, 2024
Different shifts, different approaches, especially when you say 3 rows, 25 seats at the computer, such individuals sit kapets and it's so convenient
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1
March 13, 2024
They serve for a very long time and there is often a crowd, otherwise everything is normal. It is a pity that the post office, which was closer to home, was closed. It takes about 30 minutes to get to this one on foot and it is the nearest one.
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3
March 15, 2024
The quality of service is quite acceptable. It seems to be clean. There are few queues. I often use the postmarket, rarely there is a parcel not in the specified box. The Internet doesn't catch much
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August 22, 2024
A good department, polite staff, everything is conveniently sorted, there have never been any substitutions
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March 4, 2024
Everything is convenient, the Internet has started to catch in this area and there are no more problems with showing documents through it. They work quickly without queues
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March 3, 2024
Director Zhanar tate is a very good person. Because of her, I bet 5. Sometimes employees are rude. Especially tateshka, who is sitting on the delivery of parcels
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2
November 5, 2022
I am pleasantly surprised. It's clean, the staff prompts and helps. I have never encountered such a format before, when the racks are placed in the hall and the customers themselves are looking for their package and an employee checks the Qr-cod at the exit. It's a cool idea, because it helps to avoid queues.
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3
May 3, 2024
In general, a normal department. Some of the staff are very friendly and help to find parcels.
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May 8, 2024
The unpleasant discovery that there is no QR code to pay for the parcel and there is no SMS warning. Running around,
Looking for cash is a so-so pleasure
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December 21, 2023
I was sending a letter. The payment was made, the stamps were pasted, the letter was sent. As a result, we lost him. A month has passed, he has not been found. I'm afraid to imagine what they do with parcels there..
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May 8, 2024
I couldn't pick up the parcel because their system application is not working correctly, I lost 3 days because there were holidays.
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2
1
June 19, 2023
The post office is no longer open at 15:00. And from 9 to 13, the queue is such that you can sit out all this time and still not get in. I came here twice in a whole day, spent time, money, nerves, but I couldn't send an ordinary letter for 100 tenge.
I DO NOT RECOMMEND IT!!!
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September 13, 2024
The service is zero, there is such a queue. A woman named Saule serves and earns her own pocket. The packages will be sold for Bonderoli and requires to be transferred to its Caspian Gold.
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November 12, 2024
terrible attitude towards customers, ignoring with judgmental looks
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1
February 28, 2023
Like all post offices, little changes here, then the electron queue does not work, then the staff cannot accept everyone. And the disputes of pensioners, who is behind whom, are especially pleasing. As a result, the service does not improve from changing the signage
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2
August 19, 2023
Eternal queues, the absence of an electronic queue, very slow girls at the cash desks, and who simply could not accept payment, since they were taught only to work with parcels.
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1
January 25, 2023
Very unhurried young ladies and a rude "head" (see appendix) of the department. The speed of the operators is two people per hour. After two hours of waiting, I couldn't buy postage stamps (that is, I didn't even send something, namely, buy stamps)!!!! After that, in a very rude form, I was kicked out (not I alone) from the department.
Addition: yesterday, a woman who introduced herself as the head of the department was very confidently kicked out of the department, and today it turned out that the head was on sick leave and she was not in place (although the lady who was the "head" yesterday was in place). I can't think of another word for deception.
If possible, I do not recommend contacting this department in any way
PS: I have not seen such an attitude towards work, clients and deception in the offices of any delivery service, including Russian Post(compared to this branch of Kazpost, PR can generally be considered the elite of the highest category).
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June 7, 2023
I go to receive parcels from Aliexpress. There is usually no queue. Everything goes fast. The day off is Sunday. The staff is normal, there are no complaints about them.
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3
May 23
They work well
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August 13, 2023
One of the most adequate branches of the city. Yes, they do not work as fast as we would like, but they do not break and are not rude.
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3
June 18, 2024
A hasty establishment , if you remove the negativity , you can have a good laugh 😂
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1
October 29, 2024
There is a culture on this side...
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1
January 19, 2023
I recently sent a notification letter from this branch. The queue is large, as in all other departments. And as usual in such cases, only one window was working...
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3
May 22, 2023
Everything is very "slow", but the staff are attentive. We helped to solve all the problems that arose.
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January 12, 2022
I am going from the central part of the city to this particular department if I need to send a parcel or parcel. The service is excellent. All great fellows. Everything is fast, without long queues, without red tape during registration. Thanks to the staff for their work and the responsive visitors.
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3
October 23, 2024
They are slow. Wi-Fi is missing
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December 21, 2021
The employees of the post office were very attentive to my search for the parcel. As a result, Gauhar's specialist promptly found my parcel! Thank you very much! Happy New Year to all of you! Be healthy!
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3
March 11, 2024
Well done girls! But there is not enough space there
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1
1
May 12, 2024
An ideal employee, a Soviet woman, is on the issue!
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May 6, 2023
There were no problems with either sending or receiving parcels. But only one window works, so you have to sit and wait.
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2
February 23, 2024
The team is talking rudely, rude
Nothing has changed there
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1
October 27, 2023
The Internet does not catch, and so the place is good and the employees are responsive
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November 18, 2022
The staff is good, the service is professional, but the waiting time is depressing, there are very few employees. And the Internet is always chasing. As it is, everything is fine.
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3
1
October 6, 2024
Spacious parking lot!
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