I was there the other day on 20 . 03 .25 .
I had to pick up the packages.
A woman in her late 50s was sitting at the table.
I haven't seen her before.
I didn't like her work.
She forced all visitors to look for parcels themselves , although previously other employees had given out coupons with the row number , where exactly the right package was .
You know how annoying it is, especially when you're in a hurry!
She snapped back .
I can't say anything bad about the other employees of this post office.
Thanks to Rashida, who is a professional in her field, if she goes to other girls, she does not like jerks, imenno Rashida, who explained everything correctly and helped her show
As in other branches, the opening hours on the door do not correspond to the opening hours on the Kazpost website. Everything is slow, "there are many of you, but I am alone." Those who are nostalgic for the Soviet past - this is for you.
It's terrible, an SMS notification came that you can pick up the parcel, arrived after lunch, about three o'clock, it turns out that the parcels have not yet been sorted. That is, the parcel arrived, but they can't give it out because they didn't get it and didn't sort it. I had to go again. The staff in my presence was rude to a woman who came to receive a parcel for the first time, and according to the woman, the parcel was supposed to be delivered home because of the mail, but for some reason they were not forced to receive the parcel at the post office, and she is also disabled, and the staff was unreasonably rude to her.
Well, what can I say!!! Overall, I am very satisfied with the service. As everywhere else nowadays, there are people from the staff who are very polite and competent in their business, they will explain and help everything in an accessible way, and most of them are very pleased with this. But there is always some kind of parasite that can spoil the mood for the whole day. But our people are strong and there will always be someone who can verbally rebuff rude rudeness on the part of the parasite. But in general, the team is adequate, knows their job perfectly. I constantly visit this place and always have a great impression of the well-coordinated and competent work of the staff. Always speak politely and smile, and you will be happy. Have a nice day, everyone. Smile!!!!!!!!
A woman with glasses, a parcel delivery operator, very rude, did not give me my parcel, although she came, says go away, that you are just standing there, I have not unpacked your parcel yet, says you will come in a few days, go away, go away.
Well, it's just a point of receiving parcels... The last meeting was not adequate. We paid. without knowing about that, a lot of commission..The administrator is simply a masterpiece.. She is friendly in her shoes.
I went to the Russian Post office, received my parcel and left. The whole process took me about 3 minutes. When I forgot my ID, I was prompted that I could receive the parcel through the Public Services portal or the Caspi application. Overall, I was satisfied.
The compartment is quite convenient! It is good that there is a division into postal services with payments and a separate part where to pick up parcels. The only disadvantage of kazpost is if the parcel was sent with a track number that differs from the generally accepted one (e.g. LP123456789086496) or without specifying a phone number (and this happens quite often) then you will not receive the parcel, so always ask the sender to specify your cell number.
Sometimes, of course, there are queues, and sometimes these queues are not the most efficient citizens, but the staff always tries to work clearly and on the topic.
They work great, especially I like the boss. She reacts promptly and adequately to any remark, is responsible, competent, knows how and wants to work, it is with her that any issue can be resolved. I recommend it!
There are always queues, the service is terrible, dirty, there is no room at the entrance, it's good that I don't go there anymore, I moved to another department.
It works perfectly. There are queues. But in which department they do not happen. They will always explain and prompt you in an accessible way. I am happy with my work. The letters reach the parcels too.
Friendly staff, everything is fast and clear. There are queues like everywhere else. The main thing is to come and know what you need and where to send it.
I spent more than two hours, there were 3 people in the queue. One window was barely serviced. The technique has failed or the operator does not know the computer well. The service is disgusting. The rest of the workers walked, made noise, were rude, and prevented her from working. They did not respond to her remarks. The address is on Altynsarina in the 11th microdistrict.
Quickly, clearly, without queues.
I used the parcel supermarket service, there has never been a case of parcel loss.
And, in principle, I do not observe any problems with parking
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Anonymous review
May 27, 2021
The delivery of parcels is very fast. Parcels are not opened as at many post offices. But if you came with a receipt, then that's it, take lunch and dinner with you. Grandmothers at the computer is a tin
I constantly use the services of this department.
I like everything.
The staff is polite, they always meet you halfway.
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Dastan Zhaxybayev
Level 12 Local Expert
September 11, 2022
The service is at the checkout as well as at the entrance. The staff is polite. The waiting time is about 20 minutes, they give an electronic queue ticket, but the scoreboard did not work, the cashiers themselves called by voice. I didn't receive the package, I won't lie. The interior needs, in my opinion, repairs and improvements. But the main task of paying for the service, I was able to do only here other banks refused me.
The staff is not satisfied. They barely work, they are constantly in a bad mood, as if they work for free. People need to be friendly or more cheerful.
They work very slowly, the parcel department did not make sure that I received the parcel upon receipt.I received a notification 10 days ago that they would apply to the court.It's a mess.