Kazakhtelekom
67 reviews
April 3
I regretted that I switched to their mobile connection. The application is not convenient, technical support does not solve the issues, makes the stupidest mistakes. I've already spent an hour trying to enable roaming and my issue hasn't been resolved. The support number that the manager calls me does not exist.
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April 10
Oh.. it's a whole epic adventure in this company.you sit in line for 1-3 hours.there is no bathroom, no sink, no water.they serve for a long time.connection requests are accepted with pleasure.but in order to refuse the services of Kazakhtelecom, you will have to sweat.
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May 28
Very poor service.It totally sucks.21st century.There is still a live queue.They don't give you a ticket.It is associated with a system freeze.If they get hung up, then when the queue comes, for some reason they give you a ticket.There's always a queue.They serve for a very long time
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April 2
Kazakhtelecom has completely disappointed! The Internet is expensive and of terrible quality, and the staff is also rude and unprofessional. Don't waste your money and nerves on this company, it's better to find an alternative.
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January 10
Our beloved Kazakhtelecom will always help with the Internet and good prices.
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February 14
The terminal with the coupon does not press the numbers normally. The queue is long.Only 1 manager is working. I've been waiting in line for over 15 minutes.
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1
November 8, 2024
Politely and very carefully. Respectful service. Unfortunately, I do not know the last name of the head of the Gulya department, 107 office
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1
August 21, 2024
It was served quickly enough, polite, everything was prompted and explained!
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1
March 29, 2024
I have been using the services for a long time, I like the tariffs, the operators always listen patiently , then explain. They fix problems quickly.
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1
1
April 20, 2024
The guys arrived in January, we will get you optics now. Okay, not now, tomorrow, there's no cable. Then they came, they said tomorrow. Then they came again, they said tomorrow, then they came again, they said tomorrow. We arrived three days ago and put the modem on... I say where, there is no cable. They were genuinely surprised and ...... left. I think by autumn, maybe the cable will lead into the house, if the ports remain, and then, by winter, they will be connected... It's a pity that we don't have an alternative..
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1
May 29, 2024
I'm interested in people still using home phones, the fact that they have the ability to connect to the home Internet is a big plus.
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1
1
January 21, 2024
if you contacted the operator via whatsapp on the Internet or others, then you can go through it without any trouble because you did not need to register.
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1
1
February 2, 2022
Standard service is the same service on the part of the customizers. Previously, we worked in pairs, there were no complaints. Everything is fast, clear and clean. No comments right now. The guy conditionally knows what to do, does not have some tools, and only excuses himself. The router cannot support 10 devices at the same time, there are drops and crashes at the modem. I wanted to go into the modem Settings so the adjuster couldn't remember which password. Sadly.
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3
2
April 24, 2024
I offer Kaztelecom services to the public. The work is well established . The staff is polite!
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2
2
March 11
Long service time
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August 10, 2023
That's what monopoly does. The state has created a monopoly to please the powerful, but the people suffer as always. The Internet is terrible, what is mobile, what is home
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5
June 4, 2023
I didn't like anything, the service, the Internet is very weak, but they take the road, I immediately refused, the service is not convenient, I didn't think that our Kazakhtelecom to such an extent 🤦♀️
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5
1
August 11, 2024
Patience and patience to the Clintams, The queue is for an hour and a half
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3
August 15, 2023
The prices are too high. Low quality of services provided. Bad staff. With such services, you should have people with iron nerves working for you.
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4
1
May 1, 2023
I wanted to connect the Internet, they say that the modem of the device is given, but the operator does not say, but with me another client from some office received the modem of the device
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4
June 7, 2024
Our Kazakhtelecom , it was , but a long time ago .there are no complaints
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1
1
March 16, 2022
The Internet speed is low. To solve the problem, they wanted to submit a request to replace the old cable with fiber, but alas, the bureaucracy is at the highest level. No one knows who is responsible for what and they play football in a circle.
If this is not the case, write to me or reply to the review.
And I also want to ask, how do you differ from Beeline? Why do the operators work around the clock? And why does the Internet speed, which is initially low, drop even lower every day at 1:00?
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4
2
April 12, 2023
Everything is clean, it seems modern, but you have to wait in line for so long!!!!! 10 windows seem to be made, but 3-4 work👎👎
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4
April 9
Everything's fine
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February 28, 2024
It's a good idea, but of course the specialists are still the same....
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1
1
September 5, 2022
I came to refuse, their base is frozen, the next day is Sunday, they do not work...on Monday, there are queues for 3 hours, I can't refuse for 3 days, horror in a word, the workers are good, there is a conder inside
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3
1
July 27, 2022
They're a terrible company, they're driving you into debt. Suddenly, a personal account appeared in Almaty with arrears, although I did not even connect there. You have to wait in line for at least 1 hour.
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3
1
February 21, 2024
Queue of 4: people waited 1hour40minutes!!!!
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3
May 17, 2024
The Wi-Fi is very good
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1
April 18, 2024
There are always a lot of people.
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2
1
November 3, 2021
They have a good Internet connection. Speed, etc. Arguing with them means losing right away. There is no customer orientation. The service is slow. Everyone has such boring and unhappy faces.
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5
3
November 13, 2019
In my opinion, this Kazakhtelecom should be abolished altogether. And put this area completely in a competitive environment.
You come to their branch in Taraz, take a coupon from a rude man at the entrance, after which you can sleep for 1.5 hours for sure. After (if, of course, you wait), the operator serving you "mumbles" that he cannot help you in any way, you go home with an unresolved problem and with a bunch of negative emotions received from 1)the guy who sits at the entrance; 2) the operator girl who serves you; 3) the head of the department sitting in a separate office opposite the managers, who does not perceive you as a person; 4) a young man who looks like a traffic cop in the past, who is impudent, to put it mildly.
In short, don't ever go there!!! And don't use their products!!! never!!!
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14
2
September 13, 2022
There are always long queues. You can sit there for an hour and wait for someone to serve you.
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2
3
July 24, 2022
Pure shit and they don 't care how it works , whether it works at all or not, I don 't advise anyone
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4
1
October 28, 2021
We live in the 21st century there is no free port near my fence there is a telecom pole but there is no way to connect to whom you can complain
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3
2
October 16, 2022
We provided SIM numbers with the Internet, but it does not work outside the city
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4
1
June 27, 2021
Cool workers. Responsive
He listens very carefully and gives the right answer. Thanks
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4
7
August 2, 2023
Average maintenance
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4
February 1, 2021
Their Internet is bad
, they signed for 3 years, they said that the speed of 500m/bt has already passed a year and there are constant interruptions and you can't watch a movie on TV and everything for 6000tg
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5
1
June 7, 2021
The Internet is at a terrible level, I pay for 500 Mbit, but in fact it is not possible to watch the movie, I think to switch to another operator
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6
3
July 6, 2021
Do not connect Kazaktelecom, the Internet is in a deplorable state, constant interruptions.Calling complaining is useless.
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6
2
November 1, 2021
The supermarket is a bullet, there are a lot of people - the service is slow. The package includes Altel rooms, and maintenance is only in a month!!! The Soviet Union in action.
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4
3
November 19, 2019
I do not advise horror, go there, go here, there is no order, the document that I created back in the beginning of the year was unregistered and I had to go to the archive, the document was found, but for some reason it was later unregistered and I had to mess around again
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7
2
June 8, 2020
Before, when there was no electronic queue, there was a mess and pandemonium. Now it is culturally here and there are no huge masses of queues.
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2
5
January 20, 2019
Monopolists themselves, kazaktelekomovtsy work perfectly, but the prices for communication and the Internet do not let go of the word at all, secondly, the fact that there are constantly huge queues at the main office to disconnect the phone is very alarming. Because of this, it is very difficult to sort out any issues through all this, although as the electronics and the terminal with receipts have been made, everything has become easier. All issues are being resolved. and in principle, very many issues are solved simply by phone by calls to automatic operators
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6
3
December 17, 2021
Excellent staff. Organized
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4
February 29, 2020
full bureaucracy is working today from 10 o'clock, the operators came at 10.13, only 2 operators came to work late, the queue was formed.
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9
1
July 13, 2021
The staff are very polite and attentive.
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4
5
December 30, 2019
They serve customers very slowly, there is always a queue.I applied for the Internet in July, they haven't connected it until today, it's a shame..
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6
1
October 17, 2020
Excellent specialists, a quick solution to the problem.
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4
2