One of the most unpleasant places I've ever been. Firstly, he arrived at the subscriber department at 5.30 pm after his working day, and outlined the purpose of the visit "To terminate the contract". In response, I heard from one of the operators, "And most importantly, on time." Is this normal? Most people work until 17 o'clock, when else should they come to you, to the gentlemen?
Secondly, they came up with the idea of paying a penalty for the termination of the contract. This is generally a joke. They say that the contract is automatically extended for 3 years after the end of the year and its premature termination entails the payment of a penalty. In fact, it looks like this: Kazakhtelecom, suspecting the dubious quality of its services, obviously knows that the subscriber at the first convenient opportunity (as in my case, I switched to Beeline at home as soon as our house was connected), will jump off their almshouse, but the toad suffocates stronger than common sense, so it seems like such a solid Internet provider he is engaged in such a petty beard, which causes only laughter and indignation. As a bonus, the aforementioned operator makes such a face as if you personally put this penalty in his pocket now😂 The briefcase is small, but what is its impact! In general, I hope never to contact Kazakhtelecom again.
The highest Internet speed is 8 mbit/s,ADSL connection (copper connection), which is more than 30 years old, although I live in an apartment,10 thousand for 7-8 mbit/s and ping 300-900
A simple office. But that's enough. 2 operators are usually and both are friendly, send me a meeting when I apply. There are enough chairs in the hallway to wait.
According to the agreement on the tariff plan, the Internet speed should be 12 Mbit, and in fact 4-5 mbit is in the 4th district of the village.Ulba did not contact the customer service once, nor did he make any changes or recalculations