There is no internet in my house. Kyzylorda, Asan Taimanov Street, 11. I am a subscriber of 214676. I don't know who to contact. Previously, it would have been decided to call 165. Now he added AI to the room. Although he answers, the problem remains unresolved. You will not forget to take money. When it comes to service, you hide behind the AI. Today, 23.12.2024, there is no internet in my house again. In the past holidays on December 14-16, there was no internet. "I don't know," he said.
Terrible service. The Internet is generally weak, it does not work, but it can be said that the employees do not perform their work competently. One says you can do it, the other says no you can't. Who should I trust ? Also, they do not give their time to questions that are asked in a chat or, as it were, over the phone.
Very bad. I applied for the transfer of services (Wi-Fi , telephone, Internet) in connection with the move. On the first working day, only Wi-Fi was installed. On the second day, they promised to come in the morning, the Master does not pick up the phone. 2 full working days have passed. do I need to take 3 days off from work so that you can fulfill my request? Who will pay for these days?
I would like to thank Sabira Baikozhaeva, a specialist of the subscription Department. He is responsible for his business, does good explanatory work for subscribers. I wish Sabira the fruit of her labor!
The service is very long.The electronic queue terminal is constantly not working.managers are deceiving, there is no compliance with the quality of the services provided.