There are no complaints about operators and installers, but Kazakhtelecom itself is problematic in terms of services rendered, extra packages are added,
it is very easy to connect additional packages, it is enough to subscribe, but it is difficult to remove packages, you need to write a statement with a pen and sometimes even go to the department, even there they will not be able to help you, they will tell you to write in a chat, It is very difficult to understand the contents of the packages.
Frequent Internet outages! It is not possible for the whole family to watch something via Wi-Fi at the same time! It constantly freezes , takes a long time to load , etc . I'm not talking about online games at all! When will you switch to fiber optic? So far, the transmission is on copper! People are paying you a lot of money!
The Internet turns off, then when the Internet is connected, it loads badly, it's terrible when you say that there is no Internet, it doesn't work well, as if it should work when it is already normalized. We pay for it every day .
Terrible service,I come 4 times,they don't do anything,they wanted to connect Wi-Fi,(we will call you back)3 weeks have passed, they cannot work at the time set by them, negligent attitude to work
We have such a problem that the Internet is constantly turned off and weak, but they wave their shoulders at us and say such a connection does not even want to do anything