A very convenient bank branch Kaspi.kz . The service is fast. The branch has a large number of ATMs and everything necessary for convenient and fast service. I regularly solve all my issues in this department, both as an individual and as a legal entity.
THIS IS MY FAVORITE BANK.
THEY CONSTANTLY HELP OUT
ANY REQUESTS
THE TEAM IS GREAT
VOOT GAVE ME A CERTIFICATE TODAY
I EXPLAINED EVERYTHING
ANY REQUEST
THEY WILL DEFINITELY HELP
I came to the Kaspi bank branch on 04/29/2025, at 17:48 with my wife, the card opens in a few minutes, we took a coupon for opening, they gave it to my wife, I waited, they started telling me that I would not make it, although there were no queues, windows 4 and 5 did not work for some reason, as a result they didn't serve me and said that no one would open it for me, although all the documents are on hand and it opens quickly.
An excellent, very innovative, very convenient bank with a cool application for online transfers and online purchases. The staff is always polite and helpful.
Then you realize that the world does not stand still ... when you watch with fascination how the "printer" creates your map))) Whack-and you're done))) I hope other bank services are provided just as quickly and efficiently)
We ran to the bank from Yesentai Mall. We arrived 10 minutes before closing time. We received a ticket. They opened the card for me. And my husband was told that he would no longer be accepted. Although he has already received the ticket! What nonsense it is to close at 18:00! When asked to serve, they refused.
It's high time to issue an online card and deliver it by courier.
A great place in the very center and next to the parking complex.
It was quickly possible to produce a map on the spot.
I was pleasantly surprised and discouraged that it was possible.
This review of the prot card is relevant for September 2021
Perhaps this bank has already gone further in the direction of providing services to its customers
The Caspian is the Caspian, it has made life easier for the population, convenient, transparent…
The Caspian Sea has become an integral part of the entire population of Kazakhstan!!! Many thanks to the organizers of the bank!!!
Where is Kaspi Bank, where are the terminals?? There is not a single Caspi branch or even a terminal on Timiryazev Street (Baizakova-Shashkina-Markova-Baitursynova)! Kaspi - are you expanding or shrinking? Put up more terminals, where is the convenience for your enrichment customers?! You need to go to the Atakent or to the Forum! You have such a huge gap!
Around the clock, you can put money on the card or, conversely, withdraw from it. It is very comfortable.
During business hours, it works like a regular bank branch.
Good quality of service. All issues were resolved quickly
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Show business's response
Mafalda
Level 10 Local Expert
April 4
The most terrible branch where we were, as for the employees who stand and greet the guests, one girl was a pro, the second one was just an oak tree, her face was also so unhappy that she just wanted to turn around and leave, who was sitting and making out the cards, there are no complaints about them, everything is great
Convenient location. There are many terminals. Clear. Nothing superfluous. It's cool inside. Many managers are ready to help. There is a terminal where you can get gold cards.
The most technologically advanced bank in Kazakhstan. There is nowhere without the Kaspi app: there are red Kaspi pay stickers on every corner, payment using QR codes is a very popular way to pay for services: shops, taxis, even baggage packers at the airport accept Kaspi, but regular cards do not.
In the Kaspi super app, you can find any product: from consumer electronics to tablets, find and order.
Conclusion: if you live in Kazakhstan, you need an account with Kaspi!
Russian citizens also open accounts, the Kaspi Gold card is issued on the day of application in the card store, but the account is only in tenge.
For use outside Kazakhstan, you can search for cards in other banks, and for everyday payments and purchases in Kz Kaspi, the thing is not replaceable!
A convenient branch of Kaspibank, polite and attentive managers, will explain everything and help if necessary.There are a lot of ATMs, there are almost no queues.
Rubles were not changed for me, dollars were changed, although there was no money in the neighboring bank by 13 o'clock, so this is not a bad option. It's certainly strange for me... but it means that they have it like this :)
The most convenient and operational bank in Kazakhstan, in my opinion. Non-residents can easily issue a card, they only need a foreign passport, IIN, Russian INN. The card is printed in the terminal. It took about 10 minutes. You can also open deposits in tenge and dollars, too, everything is quick and easy.
Russians are opened accounts only if there is a stamp on entry into the country, that is, by flight. You cannot open an account in rubles. Only in tenge. You cannot open an account in dollars. If you transfer abroad, only from a visa card in tenge to a visa in another currency. You will have to convert again.
Great. Everything is clear. If it is not clear, they will explain and show you. Quickly. Efficient, reliable. I recommend. The attitude towards customers is considerate, taking into account the specifics.
There is no parking. I withdraw money and a man stands next to me watching and counting. It's scary to go out and suddenly give a kick in the head and take it away. Some kind of restriction would be made so that the data is not available
They serve customers very quickly, are always polite and helpful. All clients are treated with respect and patience. You usually wait no more than 3-4 minutes.
The girls consulted perfectly, they suggested where the currency exchange office is nearby, because they said they do not change rubles for dollars (cash), but everything is normal
The service is excellent, the staff is polite, it's not for nothing that people choose Caspi because everything they need is in digital documents in the application, the attitude towards customers is polite as always
It was Tuesday, almost in the middle of the day. My question was resolved quickly. I really liked the work of the specialist girl: clearly, without water, with patience for my misunderstanding and delays. I had been in the queue for 10 minutes before.
The girls are very sociable, they immediately came up when there was a queue. We clarified the issues and helped with advice. Clean, cozy. Everything is great. I liked everything.
I received the card.It took 3 minutes.The staff is always helpful and will always tell you.There is a postomat inside, very convenient.The entrance was made from Timiryazev.it became more convenient