It's just some kind of cultural shock. The card was issued to me in 3 minutes. I have experience with banks in Turkey, Russia, Vietnam, and Germany. There is no such cool service and such technologies ANYWHERE. I have been using the card for 2 years now, I pay and withdraw money all over the world. Everything works fine, the commissions are perfectly acceptable, I am the envy of other travelers. User-friendly application and human support. When I come back to reissue the card, I'll buy chocolates for everyone. Rahmet🙏
There is no bathroom, Karl, if you feel like it, you have to look for somewhere to go, there is always a queue at the cash register and the only cash register is closed for a break
We have accelerated the service process as much as possible, the staff is always friendly and ready to help each client. So far, the only bank that has reduced bureaucratic processes and simplifies the bank's working moments as much as possible.
Excellent branch of Kaspi Bank. The location is mostly convenient, although there is a small parking lot. The flow of customers is less than, for example, 101, or Maresyev, which is of course convenient.
Kaspi.kz - it's fantastic. The time to receive the card from the entrance to the branch was 9 minutes. The cartomat printed the map in 45 seconds. I would especially like to note the professionalism of the girls who worked on July 30. We arrived 25 minutes before the branch closed and were accepted without any problems. The girls are emphatically polite and courteous. They explained everything in detail, told about the conditions.
I advise this bank to make asphalt at the entrance, since the cars rushing into this bank have turned the entire lawn into a parking lot, hookahs everywhere, puddles, both winter and summer, a lot of dirt.
It feels like it is the only largest one in Kazakhstan. Everywhere payment is made by Qr code of the Caspian Sea. The Caspian Sea is everywhere) And the most interesting thing is that there is no such thing in Russia yet, a plastic card is issued not by a bank employee but by an ATM
The consultants are always ready to help, the staff is very responsive, the queue for electronic numbers passes quickly. I received a bank card in 30 minutes
Excellent and fast service. The staff is polite and professional💪All questions are answered intelligibly and politely. We are ready to help even in a difficult situation.
I am a regular customer of this bank.The service is at a high level.The staff is experienced and friendly.Customers are treated with respect, there is a clear and competent answer to any question.I recommend
There is not enough space for such a flow of people, it is necessary to somehow expand the branch, there is constant jostling, and as always, Caspi is on top, workers earn their salaries by 100% with such queues, 2-3 more ATMs need to be installed
Friendly staff, solved all the issues in 15 minutes, the ATM made me a card, and the consultant girls helped me go through all the stages without any problems 😉