A friend was denied a card because of his residence permit in Crimea, although if he had told any other city, they would not have refused. How does it work? The staff themselves can't explain it.
Polite competent attentive staff
There are usually no long queues
In addition to ATMs, there is a card machine - it's a matter of a minute to reissue the card
Everything is 5 out of 5
Never, for anything, tell the staff of Kaspi that you are from Crimea. At this point, the conversation with the person ends and the service is denied.
In the neighboring branch of Kaspi, saying any city in Russia for a lantern, they calmly gave me a card
They serve quickly, the wait is not long, everything is in order according to coupons, the ticket offices work very quickly, the girls are great, they will ask everything, they will clarify everything, if they tell you anything.I was without a certificate, but it turned out not to be a problem, through Caspi documents, I calmly exchanged money, I did not have to go home for documents. Excellent department. There are only one advantages for me.
In my opinion, it is the most convenient bank.
Come to the bank, but in my opinion it's not a bank at all: everything is fast, everything is in one room, you don't have booths and counters.
Nice young girls fill everything out quickly, and after some 10 minutes you approach the cartographer, he identifies you and after 15 seconds your name card has already been issued.
The question remains: why does it take days and weeks for others to issue a card?
And the mobile app? It's all about the bank, the marketplace, and the tickets.
You can replenish it through the ****th crown;)
The service is very fast. To get a Caspian Gold card (a foreigner) needs a foreign passport, a Kazakh IIN, registration (electronic), a Russian INN, a Kazakhstani phone number. The card is printed immediately. The service is free for the first year. The guys immediately explained, showed and taught how to use the application.
Very friendly staff helped with all issues from opening an account to depositing money through an ATM.
The service was very fast, didn't actually wait a minute at any stage.