We quickly issued a card, though not a personal one
1 courteous staff
2 the wait is short
3 at another Caspi office, they said that I couldn't open the card and needed additional documents, there were no questions.
However, I almost got the doors for visitors and employees mixed up.
We were in Almaty in October 2024, we issued cards.
I liked that the maps were made very quickly!
We issued the documents, issued a personal card in a special ATM in 5 minutes, installed the application, it is very convenient 👍
Of course, they settled down as if they were not a bank, but some kind of cafe. There are 2 doors outside in this room: one for visitors, the other for employees, many people confuse these two doors, thinking that they both lead to the customer room, although they could put signs or some kind of designation, or even better, make one door outside and a second door for staff already inside. I'm not an architect, of course, but I think it would be better that way.
The place is convenient, although parking is a problem. The service is competently built, minus -1 for untidy repairs. Near the Moscow store across the street, here it is stylish
It seemed that the management of this branch of the bank gave instructions to its employees on January 18 and 19, 2024, to do everything possible not to provide services to the bank's customers.