The food is delicious, the organization is terrible.
The first time we made an order for a certain time, upon arrival home it turned out that it was not full and we had to go pick up what we were not given (okay, sometimes we thought).
The second time, everything was also ordered for a certain time in the evening, upon arrival, I clarified whether everything was put in and whether it was exactly our order, the girl assured that everything was put in and that everything was fine. Upon arrival home, it turned out again that the rolls were not reported, they went and took them away. But when everyone recalculated how much it cost, it turned out that it was also heated by 1000 rubles. They tried to call, the time was 20:00, they work until 21:00, at first they did not pick up the phone, and then they turned off the phone altogether. Now think about whether it's worth contacting these people.
The first time we came, it was great, the staff was polite, the service was on time, all the dishes were delicious. But the second time it was bad, they forgot to write down part of the order, forgot the coffee, brought the dishes at random, the last dishes were cold, the waitress was barely found.
Well, so-so, we ordered okroshka, which stood, to put it mildly, the cucumbers in it have already been marinated from being in the liquid for a long time, the waiters are three
The food seems to be good, and I put one star for it. There are big questions for the waiters, the behavior of one of the waitresses was, to put it mildly, boorish and piggy. If you want to get in a bad mood, go to this terrible place.
Dear administration of the Caramel cafe!teach your employees to perform their duties properly and communicate with customers in a human way!
A good cafe. The staff knows their job. The dishes are delicious. The interior and the serving are not canteen. Everything is delicious and beautiful :) If possible , I will come in 👍🏻
The establishment is excellent, the kitchen interior is all super.
The staff needs to be tightened up. They spoil the impression. Request to the directors.