Kapital Bank, thank you! Bank manager Guzal, you have done an amazing job banking services for the expat. Keep up the good work. 🇬🇧🇰🇿
I sincerely appreciate the excellent support and professionalism shown by Ms. Guzal and the entire customer service team. 🇷🇺
Qiz sezgir, savol eng yuqori darajada ko'rib chiqildi: hamma narsa tezkor, batafsil maslahat. 🇺🇿
Ulken rakmet! Sattik zhane tabys. 🇰🇿
Very convenient location, location in the middle of the city, Staff, very selective Cashier, Umida, very friendly, neat and fast service, Advice, strong people, generally very good guys, very good !
The place is crowded, but the staff work quickly. The wait is minimal. The operators are polite and will advise you on the best way to resolve the issue. Our situation is resolved quickly! We are satisfied with the service !
Great bank! The card is made in a few hours at the head office, and in a day at additional branches. The service is fast, no unnecessary questions and questionnaires.
A very good (maybe even the best) currency exchange rate. Thanks to the bank's staff for their prompt work.
It's a little better than it was before, but I would probably choose a different location for the bank, too far from the center and inconvenient, for me personally, parking problems, and the service is not bad, of course I would like everything to be done online))
We came from the Russian Federation to open a card. In Tashkent, they told us to wait at least 3 working days, which did not suit us. We went on a 1-day excursion to Samarkand, went to the branch and voila-in 1 hour the cards are in our hands. We continued to work even during the break! I definitely recommend it!
Everything is fine, but there are a lot of people. It would be even better if two or three more branches were opened. And there are not enough ATMs to replenish the card balance.
There are a lot of clients. Before starting the tour of Samarkand, the tourists asked to be taken there to receive a bank card. They were allowed through without waiting in line. In 40 minutes, the tourists received the card. I recommend.
In general, it's not bad, but there's nothing to breathe near the ticket offices. Is it really impossible to make air circulation where there are a lot of people ? Ow! This is Uzbekistan. It's hot in here. And you have to wait in line at the checkout.
The move had a good effect on the bank's work. But unfortunately, 2 main problems have not been solved. Parking and queues at the ticket offices
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Bahodir
Level 11 Local Expert
May 26
Kapitalbank left a good impression — there are queues, but they move very quickly. The service is prompt and without too much fuss. So far, everything is fine.
I got a rude bank employee, I opened a bank card today, an employee who sits at the 1st computer talks very rudely with a client, I do not recommend sitting down with him.
There is a lot of queue, no order. The card was said to be ready in an hour, as a result, an hour and a half passed. There is no order at all. Exactly when you will receive your card.
A new branch of the bank. Everything was quick and polite - the cards were made and issued in an hour.
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Frada
Level 15 Local Expert
October 18, 2024
A new branch of the bank , I went to get a card , everything satisfied me , the service of the bank's staff does their job , high-tech ATMs accept currencies .