02/14/2012 I ordered sushi, they said that the delivery would be within three hours and would be delivered by 21:12.
At 21:30 I called back to clarify, they said another half hour
22:00 when I called again, they said that the order was lost and now it will be prepared and waiting for another + 1 hour.
12.02 there were also problems with delivery when ordering.
This is more of a delivery service than a cafe where you can eat or sit (there is one small table inside). The range is wide, the choice is good, BUT! It all depends on the chefs, you don't have to do it once, there are excellent rolls that don't fall apart, with a good filling and the right rice. And occasionally there is a mushy substance that you do not want to take. If you are lucky and there is a good cook in the shift, then I advise you. Pizzas are 6 out of 10, there are better ones. Delivery is usually on time, but Friday - Sunday you can wait more than 2, 5 hours, which is natural.
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Аня Лукьянова
Level 3 Local Expert
February 2
A good place and convenient location, we always choose a Capybara, delicious rolls, they always do it quickly, the service is good, fast, the girls are always polite and ready to help with the choice.
The most important thing is that all the rolls that we ordered here were very tasty.I really like baked rolls. It's a pity you can't sit here with your family because of the lack of seats. If we evaluate Capybara as a Sushi delivery, then 10 out of 10 have never been let down by either speed or taste and quality.
Instead of the required order, there were completely different ingredients in the poke, although a completely different list was prescribed in the invoice. It was very unpleasant to receive an order that did not correspond to reality. It seemed that, as they say, they stuffed out of what was left. We didn't go to figure it out, just because we live a little far away and it was already evening.
Sushi is always delicious
The service is at the highest level.
The staff is friendly and nice
, the delivery is always on time, no need to wait
Everything is just great😘
I order sushi only here. Always fresh, the courier brings them still warm. Having tried the products in the "Capybara", I do not want to order in other establishments (there is something to compare)
We ordered sushi set tempura and classic avocado rolls. This is not the first time we have ordered, previously everything was more than satisfied, but this time we were disappointed. The avocado inside the rolls is unripe and hard. There was something wrong with Seth too, it didn't taste like the first freshness.
It gets worse and worse every time... I made a pre-order at 9.30 at 11.00. they called back and said that a lot of orders would be delivered by 12. We arrived only at 13. Why take so many orders if you can't cope, it affects the quality. The rolls have become small, crookedly cut, the filling falls out, I don't say anything about tempura at all. Soy sauce is like water, I added my own. Ginger is very dry, compressed, you take one, everything falls out on the table. This was my last order at this institution 👎👎👎👎👎👎👎👎👎👎👎👎👎👎
I ordered it twice today, to work and home, it's very tasty. I was in this place in another city - it was a disappointment. But in Zhlobin, it's a completely different matter. Plus, I misunderstood the action, and the girls helped me figure it out, despite the fact that I made a mistake myself, they made a nice bonus. Thanks to the staff, polite and patient.
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Дарья Малиновская
Level 3 Local Expert
May 14
The most delicious rolls and pizza in town! Delivery is always on time, does not have time to cool down. Excellent service, I recommend it!)
The order was placed at 20.35. The cooking time was indicated as 40 minutes. The order was not ready after the specified time! It's just darkness!!!! The support service promised to call back and does not answer repeated calls!!!
Why take orders if you can't cope?
The application says delivery at one time (2 hours waiting) in fact, you wait 3 nothing happens, you call asking to wait another hour. You can't cope, don't take orders, don't spoil people's holidays and mood.
The first and last time I ordered there, the rolls are delicious, but...The size does not match the declared one, all are cut crookedly and of different sizes, there are very few fish, they saved from the word "absolutely".The pictures are good, but they brought a shame, they made a mini, although it was not specified, it was necessary to weigh it.The website says an hour, it was delivered in 2 hours.Charmed!👎👎👎👎
Terrible customer orientation, even with a pre-order, they were 1 hour late, the sushi was brought not hot, but cold. No apologies have been received. Disappointed!👎👎👎👎