A good hotel, the rooms are warm, there is a refrigerator, the food is delicious, the staff is polite, there is Wi-Fi. Kind and helpful hosts. Prosperity to you!
They have to stay here for work. We are more than 16 people and we leave a lot of money every time. For the hotel and for the kitchen. Let's start with the kitchen. It's probably not crowded here in winter and the customers are stagnant. Therefore, they cook food and keep them cold for several days. The leg was already given with a smell. Borscht is also not fresh. Korean salad is sour. The service is zero. There is a female admin at the age of so she generally needs to be told 4 times. She is rude, arrogant, nervous, difficult to reach, angry with clients. She needs to come up one at a time and say give me a fork, then a napkin, then tea, then bread. There is no one-time serving of food and appliances. I have to get up myself and say what I need. The waitress, who is also the administrator of the hotel, was washing the floors and toilets today and climbing in the kitchen, making salad and serving. We asked her something, she refused to serve us at all. Then our calmest man asked for glasses. He was given one. He said that he still needed 16 pieces. And they called him a southerner. They insulted his nation. Out of the blue, he was called names. He sent them to the right place. Complain wherever you want, they say. Sometimes we find hair in food. The cleanliness of the kitchen is not very good. As for the hotel, the laundry is dried in the toilet, a room that does not erode at all. And it doesn't dry in a timely manner, so it stinks. There is no freshness. The smell of dirty laundry remains. They stroke them, of course! But the smell remains. Another topic is furniture that is well-padded will do. But their suites have toilets, sinks, and dirty showers. Haven't seen a comet for a long time. The blankets in the beds are also dirty, like the stoker's in the closet. Modern pillows can be easily washed.I had to wash my jacket instead of a pillow, and of course we slept in our clothes. The blankets could already be changed.Floors, baseboards, radiators are also crying from dirt.Carpets, paths from the first 7 years of life probably do not know what carpet washing is.The toilet on the ground floor where the common dining room is also not happy with the brilliance of cleanliness.At least put some paper in there.And buy comets already.Or it's cheaper for soda!At least wash the sinks. In general, you have no service, no delicious food, no normal service. There is no stable or you do not have a Southerner boss.You're as far south as the moon. To make it cozy. In the south, you will go into some kind of almshouse, they will immediately give you delicious food and serve you. You are not familiar with the service at all. I want to send these reviews to the whole Internet.
Let's start with the toilet... There is no lock, you need to hold it with your hands😆
The windows in the rooms are something... The handle from the window is only 1 for the entire floor, and if you have the handle, then you will not be allowed to rest in peace. There is a constant knock on the door, not at the time and they ask for a PEN... Just OMG!!!
The price is too high, the shower is paid and then for 15 minutes., there is also a constant queue (eatery). The staff is gloomy...
the kitchen is expensive, pies can be cooked for a couple of days in advance. And they can close whenever they want.
As I understand it, it's about competition. There are no competitors and the services are done as they want.
In general, we were very, VERY uncomfortable in this area