For the city of Donetsk, despite the difficult situation, a car service for repairing domestic cars and foreign-made cars is relatively good. Great respect can be expressed by the locksmith and mechanic of this car service. The guys are not trying to make a big deal out of a molehill and take the most responsible approach to repairs. As for the car service masters who arrange and accept, looking at their facial expressions, it may seem that you did them a huge favor by visiting their car center and personally approaching them, you can even fall at your feet and kiss the edge of a shoe.))
Very important people. You can be a little more polite to the visitors, I would advise them.)))
There's a nice pretty girl sitting there, looking bored (despite the abundance of men around), with huge false eyelashes that can hide even from the rain.
The advantage can also include a variety of options for ordering spare parts. And relatively reasonable prices. There is a relatively good frequency in the repair shop and in the showroom. The toilet is cleaned periodically, too, and it's not disgusting to go in there. There is also a coffee machine. A solid four for this car service))
Big store, clean. A huge selection of spare parts, tools, wheels, rubber. Our consultants will help you choose the product range you are interested in. But there is no choice for trucks, or to order.
The store never has the necessary spare parts, not for a Russian-made truck, not for a European passenger car. Sellers are rude, and if they have an acquisition, they force me to pay for the purchase in cash, arguing that the item I need is sold in a pack of 10 pcs.
Terrible store and, judging by the reviews, terrible service.
You have to pay tribute to the cashier, she tried to decide something , even went outside.
Cool service station. The staff works clearly and quickly. Recently (07/04/2024), the lock on the trunk (nissan note 2007) stopped working for me. The guys performed diagnostics and found that the lock needed to be replaced. We ordered a spare part, installed it (of course, I paid for it). Three days later, the new castle stopped functioning. I called, arrived, had a diagnosis, ordered a new one, installed it all without any of my expenses (07/23/2024 I have a new lock). Respect to the whole well-coordinated team of this service station. Special respect to electrician Vyacheslav (GOLDEN HANDS)!!!
There was a need to check the extra sound on the chassis from behind, signed up for a shake, arrived. While I was waiting in the waiting room, I don't know what they did with the car. They give you the keys and say everything is fine, it's something rattling in your tank. In the tank??? Well, or in the trunk, judging by the answer, I understand that no one really understood and I did not get my hands on any technological sheet indicating possible problems, as they did to me in Makeyevka at a specialized service station, it turned out that the racks that I replaced were more rigid and give muffled sounds. And it was cheaper than on KAMAZ. After visiting KAMAZ, there was an unpleasant feeling of an unprofessional approach to business
I am extremely disappointed with the attitude of the staff in your service.
Today I asked to make a breakup, which was refused for an inexplicable reason.
Is it the corporate ethics of this service to be rude to customers?!
Incompetent, neglectful, absolutely not customer-oriented staff.
I gave it to the collapse-convergence (I changed the rods and tips). I asked to set the steering wheel normally because when driving straight, the steering wheel was turned slightly to the right. After I picked up the car, I realized that nothing had been done, plus there was an unpleasant smell of fumes in the cabin. I won't say anything about tightening the bolts. For the money they charged me, I could have worked
I do not recommend it at all. We were given for repair to replace the steering rack, after 2 hours they called to pick up the car, we could not unscrew 2 bolts on the stretcher. It's a HUNDRED guys, what are you doing there?
You couldn't unscrew 2 bolts. So the score is generally zero .
Extremely dissatisfied with the store!! I bought a radio (not cheap) when installing, it turned out that it was singed, returned it to the store, so I have been waiting for 10 days for their conclusion and a call! I do not recommend them to anyone!!!
They install only what they want. Where there is a lot of repair, they are sent to other service stations. They say they have an hour of 2400. And here is an hour2400. I do not recommend it. If they don't like the car, then there will be no repair
A good store! Sellers provide up-to-date information. Each customer is approached individually, everything is explained. All employees are literate and know their job. In a word, WELL DONE!
It's a very unpleasant place, you don't ask anyone, they send you to one, then to the third. And the balding guy generally goes about his business, he doesn't care about customers, this fruit worked even under ATL. I went to another place and took everything. Last time the collapse was done so that the drive got out