Dear management of this store, we kindly ask you to teach your sellers customer orientation and customer service. Every time I enter your store, the sellers are talking to each other, no one will say hello or pay attention to the customer at all. They answer questions as if they are being distracted from the most important things, while they are busy with the routine of the store. The feeling after visiting your store is not pleasant.
Incompetent sellers. It's not clear what's going on in animals.
I went to buy proplan salmon food for neutered cats, I heard that it was not available, well, it happens. And then a joke from some kid on the phone: "Go to the Green, there's castrated salmon" and wild laughter
Not a pet store, but as if it were really animal husbandry, that a pet store, that a vet clinic...
I bought a decorative rat, noticed 2 days later that she was missing a finger on her paw, I didn't pay much attention
What do you think? A week passes and the rat is dead 👍🏼 Apparently she was ill.
Sellers sit on the phone or chat until the last moment, until you call them and they don't even deign to look up...
The woman came up, said that the guinea pigs did not have water, asked to top up, in response, the sellers say "there are a lot of people and sometimes we do not have time", but is there time to chat?
I am very sorry for the animals ..