Competent staff, individually approach each client. Friendly and polite. They will answer all your questions. There are a lot of advantages compared to other banks.
It is a pity that a half-burned building has been standing next to the bank for several years, this greatly affects the appearance of the bank itself
The outer zone has no aesthetic appearance!
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Рахим Тажибек
Level 4 Local Expert
December 23, 2024
Instead of the promised 10% cashback, 1% came, and it was repeated more than once. It doesn't always work. There is no online support in the app itself. In general, the bank has advantages, but the disadvantages are just tinny. How can you promise 10% bonuses and cheat? It works every other time, but it doesn't work on large purchases anymore.
judging by what kind of bank is inside, what kind of interior, etc., the same attitude will be towards its customers. no comfort inside. the walls are peeling, the managers are rude. I do not advise contacting this bank. It's better to go to KASPI
I wanted to withdraw money from the deposit, they said to come on the 12th, I came, now they say that they have to wait another month, they can't explain it properly and confuse
Golden Crown transfers are accepted in cash, at that time it was necessary to send an international transfer (in other banks only through a mobile application), which is not very convenient for opponents who do not use payment cards and the above-mentioned mobile application, everything is fast, prompt, polite. Thanks to the bank and the staff