There's nothing to worry about.
They've been freezing for a month and a half and can't put it on schedule.
They take the last pennies from the accounts
You can also go to the bank itself and pay through the bank's cash desk, while doing nothing at other banks is many times better! Kaspi solved the problem for me over the phone in 15 minutes and put it on schedule.
Stupid bank.
Competent staff, individually approach each client. Friendly and polite. They will answer all your questions. There are a lot of advantages compared to other banks.