I don't recommend this place. The photos don't correspond to reality. We booked one thing, but in fact it turned out to be completely different. There was no receptionist, she just kept silent to our requests. The bed was stained. The towel is the same. The windows don't open. It's stuffy, the air conditioner is blowing hard. There is no kettle, we could not find boiling water anywhere at night (we were from the train). There are holes in the ceiling in the corridor, it is clear that the dampness in the room is regularly heated from there. In general, you can find a more decent place in Astana.

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мария о.

Level 3 Local Expert

Excellent staff. It's a beautiful hotel. Astana is windy and cold, and because of the high ceilings, I had to ask for a heater. When booking, the standard room includes both slippers and a bathrobe, but in fact they said no. It's a pity that everything was included in 2021. The breakfast is poor but homemade.

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Олег Павлов

Level 4 Local Expert

A good hotel, one disadvantage is that there is no cafe in the hotel, there is only breakfast, but lunch and dinner are not provided, and there is no place to have dinner nearby. Therefore, 4 stars out of 5

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169 reviews