Izumrud
Business hours
24 hours
Directions
Гостиница Абхазия
289 m
Information verified by owner
200 reviews
December 10, 2024
In terms of price / quality ratio - the best offer!!!
Located on the first line, buffet three times a day, clean pool, there is a small sports room. The food is good, delicious, you can choose something dietary, for example boiled cauliflower is available three times a day, soup 3 times a day, broth in the morning and evening and at lunch three soups to choose from, a bunch of different confectionery pastries, cakes, juices... The rooms are cool, the walls are glass, lots of light, everything is new, the beds and mattresses are all of good quality, the staff is diligent.
See original · Русский
14
December 6, 2024
I had a rest at the hotel in November 2024 and was very satisfied. A new hotel, everything is in order. Friendly
and helpful staff. A warm swimming pool, sports activities for those who wish, a disco in the evening. Classes are held with children. It is possible to book excursions directly at the hotel. Each room has a kettle, tea, sugar. The dining room is always in order. Simple dishes, but everything is delicious. 5-6 types of hot side dishes. 3-4 types of salads, 3 types of soup for lunch, buns, mannikins, desserts, 4-5 types of juice, tea, compote, coffee. From fruits, tangerines, persimmons, apples, pears.
It is a pity that there were such characters among the vacationers that it was even a shame for them... All of them were not satisfied with something... Scandals were thrown out of the blue just so that everyone would pay attention to them. They spoiled the mood of the staff, vacationers, first of all themselves!!! I can only give advice, if the Internet is bad and there is no way to sit on the phone - go to the pool to swim, go on an excursion, walk along the embankment, go to the market, sign up for a photo shoot in the tangerine garden!!! If for some reason the towels have not been changed, etc., go to the maid on the floor, remind her that the soap is out, tea and sugar. They will do everything, no problem!!! The hotel is new, some work is still underway, just be prepared for this... I wish you all a good rest!!! I personally expressed my gratitude and wishes to the staff upon departure.
See original · Русский
38
November 18, 2024
We were with my daughter from 13.11 to 19.11, I'll start with the pros:
The hotel is really new, everything is very nice and clean. The room has a kettle, refrigerator, tea bags and two bottles of water for a day. There is a great hair dryer in the toilet, it's just super, you don't need to hold this stupid button to dry your hair.There is also a large TV, by the way, it does not work from the Internet, but cable, if you can not connect, leave a request and they will set it up right away.At the reception, the girls will always help and tell you, thank them for that. The food is excellent, we are not picky, we always found something to eat. There were tangerines and persimmons, apples, bananas. There was never anything sour, thanks a lot to the kitchen staff for that. Do not count on coffee from the coffee machine, only instant. The only disadvantage in the restaurant is that they do not keep up with such a stream of people and there are no tweezers to take a lemon🙈Some people pick at it with their hands, some with spoons, there are small tweezers for such things, otherwise everyone climbs into this plate with lemon. The pool is really clean and warm in it, we are from the Urals, we are warm, of course we want to be warmer, but I think they will come up with something. In comparison, the pool at the Europa hotel is green, no one cleans it, does not change the water, and every day the uncle cleans the Emerald.
Well, now the cons:
They've never written about elevators, it's just some kind of scribe. Standing in line to get to the 14th floor is still a challenge. And it's not likely to go down, as a result, sometimes I had to walk down.
WiFi is also one of the scribes, if anyone expects to rest and work, then this is not your option. You stand at the reception and catch, step to the right or to the left, consider yourself lost everything. At the end of the rest, the people decreased, so the connection began to catch even in the room. It turns out that there is not enough communication power for the number of vacationers.
Who said the girls do the cleaning? We even did an experiment, weighed the sign to remove the room, we come and nothing has changed. The trash was taken out, the bed was made without a blanket, towels were not brought. We haven't changed the bed linen once in a week. No one touched the toilet, no one washed the mirror, and so it was all these days. If the owner of the hotel reads this review, then I hope they will take action, I would not like such beauty to be spoiled simply by cleaning and communication.
By the way, they gave me a carbonated wine drink for my doctor, a trifle, but it's nice, thank you.
There is no animation, well, there is none throughout Abkhazia, and it is designed here that you will drive and admire the beauty of this beautiful country. Speaking of excursions: we went with a travel agency that offers its services at the bottom of the hotel, I want to say the following: if rizza, then it's better to chip in with someone for a car with a local driver than with a travel agency. They will take you on tastings for half of the tour, and the most basic beauty for which they paid the money will be driven around Europe by holop.
And so the vacation was a success, thank you Emerald, I hope you will not spoil but will go uphill in service.
See original · Русский
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