It's a disgusting company, and cable TV hasn't been working for three days. Before that, an application was submitted because the channels were shown at certain times with interference, but for example, they were shown perfectly early in the morning or late at night. The master came, the excuse that we have an old wire. They applied that the TV was not working for two days, the operator checked and said there was a breakdown on the line. Nothing has been repaired today. I call the operator again, she says that the craftsmen in our area work Tuesday and Thursday. When I started to get indignant and say why I was paying for the service, she replied that they would make allowances for me and send a master tomorrow. What kind of office is this? As I understand it, they don't care about their subscribers, but let's pay a month earlier.
TERRIBLE ATTITUDE TOWARDS CUSTOMERS.
There has been no Internet for 3 days, we replenished the account, but it did not connect automatically.
It's impossible to get through - it's always busy on mobile phones, and multichannel is needed in order to keep more people waiting. The only way to get in touch is to come to their office apparently. How to avoid a scandal if you have to sit at the phone all the time when calling (we've been trying to get through all morning), the number in the queue does not change and as a result NO ONE PICKS UP the PHONE. The chatbot was created for a tick, messages are viewed and remain unanswered.
A recaptured provider. 10 apartments were connected to it. They paid for the rest of the year and left. Now we are waiting for the end of the payment and we will leave! You can't get through to them, you just have to go. They don't respond to comments....
The rest of the reviews say that one of the worst providers is the best and competes only in how to be worse, constant problems that do not depend on them)
Good afternoon. A few words about this provider, in the maximum possible words. On 09/06/2024, the Internet and cable TV stopped working. Today is the fourth day, and the connection has not yet been restored, but moreover, the technical support service still does not know the cause of the accident. We don't care about people, although we always pay for services on time. My mother is disabled, she practically does not walk. Of the entertainment, she only has a TV, which, due to the negligent attitude of the employees of this organization, she cannot watch. Then you can only use obscenities, but that's a completely different story.
A bad provider. Eternal packet loss, high ping, slow speed. The support feeds you breakfast, they haven't fixed the problem for more than a month. I do not recommend it
The payment fell on Sunday
The Internet was not automatically connected. And it's not really possible to get through - it's a day off. The bot in the telegram is not clear at all for what
There is no television, no Internet. Other providers don't work like this
Some of the inadequate tariffs in the city, I would like the technicians to come on request much faster, but I understand that there are not enough people to work.
Payment for the Internet from the provider of the Ivk Donbass. You can also sign a contract for connection and maintenance. Attentive and polite staff.