It's a disgusting company, and cable TV hasn't been working for three days. Before that, an application was submitted because the channels were shown at certain times with interference, but for example, they were shown perfectly early in the morning or late at night. The master came, the excuse that we have an old wire. They applied that the TV was not working for two days, the operator checked and said there was a breakdown on the line. Nothing has been repaired today. I call the operator again, she says that the craftsmen in our area work Tuesday and Thursday. When I started to get indignant and say why I was paying for the service, she replied that they would make allowances for me and send a master tomorrow. What kind of office is this? As I understand it, they don't care about their subscribers, but let's pay a month earlier.

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Eleonora S.

Level 3 Local Expert

TERRIBLE ATTITUDE TOWARDS CUSTOMERS. There has been no Internet for 3 days, we replenished the account, but it did not connect automatically. It's impossible to get through - it's always busy on mobile phones, and multichannel is needed in order to keep more people waiting. The only way to get in touch is to come to their office apparently. How to avoid a scandal if you have to sit at the phone all the time when calling (we've been trying to get through all morning), the number in the queue does not change and as a result NO ONE PICKS UP the PHONE. The chatbot was created for a tick, messages are viewed and remain unanswered.

See original · Русский

Дарья Денисова

Level 4 Local Expert

A recaptured provider. 10 apartments were connected to it. They paid for the rest of the year and left. Now we are waiting for the end of the payment and we will leave! You can't get through to them, you just have to go. They don't respond to comments....

See original · Русский

Ивк Донбасс

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13 reviews