I used the services of this company twice. I found it like many through YouTube, I especially liked the video where the owner talks about how much reputation is worth in this business, that everything is based on trust, etc. In fact, what we have: I obediently paid insurance both times, the second time the parcels came, the goods are not enough for 800 rubles)) I'm writing, what's on the insurance? The manager writes to throw off photos of parcels, I throw them off. You see, the tape is not ours, so it was opened somewhere, maybe there, maybe here. We said we did our job well, it's not bad. The main thing is in our worker's chat, all types are present, and their boss. Only he stupidly ignores all messages and appeals to him. That's the reputation... Fortunately, the lesson with cargo "insurance" cost me a low price, I was lucky. Well, the second time, 2-3 weeks stupidly "waited for the arrival" of money, such as holidays in China, aha banks do not work at all for weeks (end of September).
I worked with them according to the cargo scheme - normal prices, work issues are resolved quickly. We lost the cargo once - we compensated for everything (about 9000 USD) Thanks to Alexey and Corn.
Then I grew up and began to need a white delivery, I applied for a settlement using my old contacts. I waited 2 weeks for the calculation (a lot of workload, a lot of clients - it's even good). But then they rolled out the amounts for 40+ cubes: 12400 USD (!!!) for delivery in China + 5000 usd delivery across the Russian Federation to Moscow + 5000 usd a modest commission for services. This is customised under your contract. For comparison, competitors simply offer logistics plant - Moscow under my contract for
7300-8700 USD. The container was offered for 12400 against 11 000- 11 500 from competitors.
It's a sad experience, they pay for the order for a week, they constantly forget, they treat the order irresponsibly!
I ordered samples from several sellers, ordered the wrong colors and quantity, one sample was not ordered at all!They do not inform about all changes in the lack of colors of the desired product and other things!
Don't waste time with them!
Guys, thank you so much for your work! Everything is clear, high-quality and everything is supervised! you are the best! Thank you for your excellent work! I definitely advise everyone! Guys, it's just a godsend!
There are no advantages. I found out about them through Peekaboo. I wrote to the chat, added it to a separate one where we discussed delivery. When I said the name of the cargo and the weight, I was asked to wait to clarify a few questions. Two weeks have passed, they are still clarifying. When I wrote about it in an open chat, the admin immediately blocked me. Don't mess with them.
It so happened that I found out about the company through the blog of the head, Alexey. He turned out to be a sympathetic person and agreed to help with my delivery, even though it was less than 10 kg. 😁
Employees are always in touch, maintain communication with both customers and suppliers. Fast delivery, high-quality packaging!
They don't get in touch at all! Even Chinese sellers tried to contact this company.
There is no answer to the phone.
I am completing the review. Today, 09/28/2022, 5 months later, this company wrote to me, and finally they reviewed my application, which I submitted in April👍👍👍
K- customer orientation.
Confirm. The team is working smoothly, there are no questions. Photos, video reports. Minor approvals with the supplier, clarifications-no problem. With payment and money-clearly. Deadlines too. We are working further.
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Anonymous review
August 4, 2021
We have been choosing cargo for our first order for a long time. We found Alexey's YouTube channel, subscribed to Instagram and telegram. We appreciated his subtle humor and fascinating posts about life in China. We thought that such a public person should not "throw" or let down. We got in touch and made an order. The seller failed - he shipped the goods to Alexey's warehouse for a month and a half. When the goods arrived at Alexey's warehouse, I sent a photo and immediately sent it to Moscow. The cargo arrived clearly, as promised by Alexey. Thank you, we will work with you again.
I have been familiar with Alexey in absentia for a long time (China inside out -Picaboo)
, I decided to try to work with his team only at the end of 2020, I received the first cargo, there are no complaints about the timing, as well as the cost of delivery, I look forward to a long and fruitful cooperation!!!
I was making my first trial order from China. I came across Alexey's articles on the Internet, subscribed to Instagram, and there are many useful videos on his YouTube channel. The cargo was delivered on time, everything is fine.
I have been working with Alexey for more than 2 years. During this time, a huge amount of goods was delivered.
Also, before the pandemic, I managed to visit Yiwu for the purchase of goods, where Alexey and his team helped me with the trip, escort and purchase of the batch.
I recommend Sinamax, they know their business.
Manager Alexey has not been in touch for weeks. The delivery delay is already THREE weeks from the promised date. And most of all, he does not respond to messages and calls. Because of this carrier, I suffered a lot in business. No communication with clients. No explanation of the situation, no explanation of the reasons for the delay. I strongly do not recommend this carrier, because the liability is 0. I still haven't received my Boxes and I don't know if I will. And the cargo is very expensive for me.
I met Alexey after studying the articles "China inside out" on Yandex zen, partners previously offered very expensive delivery, studied the issue more deeply, contacted Alexey, he offered favorable shipping rates, received the goods ahead of the stated deadline, answered all questions promptly, sent the necessary documents, I recommend!!!