We have been staying at the hotel since September 23, 2019. The hotel is just 'below the baseboard'. The staff is rude, the rooms are not cleaned, there was no hot water at all (at the end of the rest, both cold water and electricity were periodically turned off). There was a very, very poor diet, no fruit or coffee at all. There were sweets only for the first 3-4 days (there was not enough for everyone). There was no drinking water at times. On the day of departure, we were fed 1 boiled egg and a piece of cheese (there was no more food at all). Those who left in the evening were hungry because there was simply no food. The hotel went bankrupt. The staff was fired without pay. Bailiffs came and described the property. The Sanmar company did not respond to calls to the hotline in any way.
It will do for a three. Although the hotel positions itself as a 4-star hotel. Many guests are dissatisfied (the air conditioner does not work, power outages, it is far to go to the room, there is no hot water, there is no variety in food, it is dirty in the room), in general, everything is standard, while I heard people bought vouchers for 20-25 thousand. For such a price, it's ridiculous to complain.