The Icos base stopped working, I came to the Green on Prytytsky, and from the start, they say, the paint is wiped here, there is a scratch.... well, I used it or bought it and put it on the shelf. Today is Sunday and it is impossible to make an exchange and so on. I threw everything away in the same place, but I don't advise everyone. The point is in this guarantee and so on. And this pontor is deceiving the consumer. I would like the relevant authorities to pay attention to the observance of consumer rights by the Icos store in Green.
Today (02/14/2024) I was in this place. An excellent saleswoman, unfortunately I do not know the name. She told me everything about the devices and the sticks. Thank you for the communication and excellent service.
Selling sticks is the maximum for those who work there. I bought iqos 2.4 plus half a year ago. Now his cap has stopped holding. I came to the point and the maximum that could be offered to me was to change the cap. They changed it, but he didn't stay away from it. They shrugged their shoulders, said that this was normal after half a year of use and began to communicate with other customers. Thank you, Anastasia and the second seller for the "wonderful" work.
Great idea, during the covid epidemic, selling a maximum of 2 blocks per hand is just insanity. The store only forces you to run into it more often, and this is during a pandemic. Traders at the point are a separate conversation, I think you can achieve more phlegmatism and indifference only from a bear in hibernation or a politician on the podium.
Please specify your location in the Green shopping center. I didn't find it right away, because I didn't come in from the main entrance. The service was excellent. IQOS has been used before and the new models have pleased.
The branded IQOS shopping island in the shopping center on Kamennaya Gorka. It operates according to the shopping center mode without breaks and weekends.