The time is 8:59, there is already a queue of 10 people. Although the bank has been working since 9 a.m., they already serve people who came earlier. Although they get paid from 9. The atmosphere is calm, I don't know how things are at the exchange offices, but everything is perfect in the office.
Why use a bank if you can't pay for your studies?(yes, it was a retake) but what's the difference? I lost 30 minutes while we were having lunch. And in the end they said that you can't pay here. Then close the office
A terrible bank. A huge bank, a large constantly empty hall, equipped with devices for electronic queuing, a bunch of useless staff receiving salaries, in my opinion, just for being bored in their places. Huge bandwidth, but.... It is very strange, but for some reason there is no way to simply pay for utilities, kindergarten, etc. When asked where to pay, they are sent to the nearest branch in the district branch of Suvsoz or Karasarai, where in a tiny room equipped with neither an electronic queue system nor working ATMs for cash withdrawal, only two people serve huge queues, in which sometimes they have to stand for more than an hour for a two-minute operation to pay the gas bill, which is also sometimes extended by 10 minutes, either because of the lack of light, uninterruptible power supplies are certainly not there, or because of poor Internet, since according to the staff, the equipment is also very ancient.
Why is it impossible to create a convenient service in this large, spacious room for people who carry their money to this bank, and not put a huge number of people in a small room at a time when the state does not know how to warn people against infection and spread of a dangerous virus.
The queue is 2.5 hours long . The staff is trying to help as much as possible. I do not advise you to go there closer to lunch, otherwise you will have to wait 3 hours. in general, the attitude of the staff is good
If I could, I would put 0.
On 11/29/21 I applied to the bank with a request to restore my plastic card, as it was lost. I was told to come on 10.12.21 and she will be ready. I arrived at the specified time, waited in line for an hour and a half, and then they said to me - "why did you come so early? Your card is not ready yet!" What kind of "early" do I not understand? Is 10 working days not enough? Well, I keep calm and ask - "when should I come?" To which they reply that they don't know. I went into the chief's office using plastic cards, and I explain my situation. To which he replies, "come back in another 10 days, but I can't say for sure that even then it will be ready." This is where I freaked out. I didn't dial 78-150-41-11, because this number never works. Although they always say to call this number if you want to know if your card is ready. I dialed 1233, and there was another surprise waiting for me. The operator replies that the mortgage bank warehouse has run out of uzcard cards, and when they place an order, they will arrive, and only then they will be able to make my card. That is, they could prepare in advance to make a pre-order, since there are few goods left in stock. But not only have they not done that, they haven't ordered a new batch yet, even though the cards have run out.
If I hadn't worked at a public school, I wouldn't have needed their card for nothing (the salary is credited through this bank).
I will complete the review when I finally receive this problem card. And let's see how long it takes!
An assessment regarding a bank branch, not taking into account the area of cash transactions and currency exchange. Courteous staff aimed at a complete solution to the client's issue. No queues.
There is a constant long queue in the cash area and exchangers.
The system of issuing numbers is strange, they work very slowly, no one keeps order. People in a small room are standing breathing on each other, workers are tired of this tension and at full volume advertising, which aggravates the situation.
Currency exchange should be simplified. You will have to wait 30-45 minutes during lunch for more than an hour. And there is no payment for services there, you will have to go to another branch. It's terrible, I haven't seen this in any bank.
I've never seen such a staff , the queue is big, but a couple of people from the staff are just sitting around. There are still 8 people in line before me and the waiting time is 2 hours, decide for yourself
Employees at the bank got in. There is a crowd of people queuing at the ticket office. You have to wait for hours. Customers are unhappy. We have contacted the management several times. Zero emotions.
I don't recommend it.
The bank is working slowly. There are few seats, the electronic queue works intermittently
See original
3
Bohodir Azimov
Level 21 Local Expert
April 27, 2020
The bank is very conveniently located. Metro. An ATM for cash and non-cash payments is located next to the entrance. Especially the currency one. The course is good
See original
3
A
Anonymous review
January 19, 2021
The service is lame. until the ATMs were installed outside, there was chaos in the bank. there were huge queues to withdraw money.
I don't know why, but how many times I've been there, there are always huge queues, but I have to pay tribute to the staff, they serve quickly, everything is well organized.