Ipoteka bank OTP Group
93 reviews
January 6, 2024
Subbota segodya rabotaet bank.Nilufar operator neotvetil mne
1
November 22, 2023
Long queue
2
November 11, 2024
They do not pick up the phone at the specified numbers. Queues are constantly...it is better to come before 12 o'clock. Then the employees slowly begin to gather for lunch. Queues at ticket offices 6-10 are not logically arranged. At first, they only call with A numbers. As a result, rooms with bouva C are in a huge queue. It turns out that those who came later with A number are allowed to go ahead. Disrespect for visitors is absolute!!! But during lunch and after exactly 2 hours you can sit there...I go there only because I'm close to work, the only plus
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1
September 24, 2024
This is the worst bank, don't go there. They mock customers, wait in line for half a day and then they will say we have up to 5 minutes of service come tomorrow, you want to complain, they will say or wherever you want, call the call center, our employees will say they are right, come tomorrow or come earlier. He does not come to the bank early in the morning at 6 o'clock and wait until 5 p.m., by the way, I am a depositor and the amount was not small, but they did not give us money either, they showed us so, in short, there is no way to solve the issue. Actually, they are so deliberately adjusting so as not to refund the customers' money. I saw such a bank for the first time and the employees are sitting and playing on the phone and do not understand what it is about and zero customer service. In short, there are no words for the most backward bank, the employees only speak Uzbek, they do not understand other languages and do not explain them in any way. Do not go there, do not let yourself be deceived, respect yourself, you will be bullied there
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2
March 12
There are very long queues! But in general, it's not bad, polite staff work quickly and efficiently!
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1
January 30
There are always some problems, we spend so much time in line, as a result it doesn't work (I wanted to change the $)
And the staff are very pleasant, they try to help
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March 28
I sat in line for 50 minutes for currency exchange, there are 5 cash desks, and during all this time only 3-4 numbers were accepted. As a result, they said that there would be no exchange, time was wasted.
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June 5, 2024
A good bank, top-level service, but a little far from the center, although you can work online, the employees are all young and energetic. You will get an answer to any of your questions
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September 12, 2024
I do not advise you how many times I had to go in, there is always a queue, for example, I came to change the currency, took the number 67 in the queue and on the screen 35, i.e., I had to wait for another 30 people, the cash register is one for everyone, in general, I will not go there anymore
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1
June 3, 2024
A great branch and the staff are very friendly. In general, the improvement of the bank's marketing as it became private is immediately noticeable. Yes, there are some flaws. But I think they will be more likely to be satisfied.
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September 26, 2024
I have been a client of this branch for many years, always everything is clear and fast, and I recommend it competently
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October 13, 2024
The staff works well but sometimes some are disrespectful
But on the whole it suits
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March 13, 2023
A terrible bank.We sent a gift transfer from Russia via Tinkoff to your client's phone number.The money should have been received automatically!!!Not only did they not arrive, so the person came to the bank's office and was chased to inform the transfer number, the second time he came, he reported everything, then they asked for the code, and for some reason, when we transferred at the rate, the bank automatically transferred the amounts immediately.Do you have employees of the banking system there???or are some incompetent people sitting in their seats?Please climb up!I have attached the response of those.Tinkoff Bank support
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7
April 29, 2024
Karshi Mortgage Bank .2 out of 5-6 cash registers are working for payments.very slowly.I called the deputy managers, both promised to help, but there is no point
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1
September 11, 2024
The queue goes on for a very long time, many employees are not in the workplace, it's a mess
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1
March 17
We have to wait a little bit, there are a lot of queues
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October 29, 2024
There are a lot of people, but the bank employees give the right information comfortably
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January 3
There is no way to exchange currency
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May 29, 2023
The phone numbers listed on the website cannot be reached by any number. They don't pick up the phone at all. The service in the bank is also average, 3 points out of 10 points
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7
April 22, 2024
Normal. Fast and high-quality service
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4
January 5, 2024
Thank you very much to the girl at the reception!
I helped everything, I did everything!!!
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1
1
May 7, 2023
Good service. We need more cashiers. We need to hang up a few more monitors that show the queue. You also need to make an online queue.
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3
4
September 8, 2024
there are very long queues. but it's okay.
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1
2
March 2
Excellent service
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June 15, 2023
I like this branch, especially the girls, the cashiers in the guise are very friendly and smiling
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1
September 5, 2021
It's time to expand (for example, to build several floors up, then you can increase the number of jobs, more customers, more profit) the staff is polite, the atmosphere is excellent, why? Rating 4, it's time to upgrade the equipment, if the equipment is weak, we cannot talk about ideal performance and immediate maintenance.
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6
2
October 30, 2022
Polite and caring staff. Responsible staff, kindness and humor. Everything suits me in this bank)
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4
3
January 29, 2023
The service is good. Queues spoil everything. Which can last for 3 hours... I have neither the time nor the patience to spend so much time waiting.
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9
2
February 9, 2022
Unfortunately, I have to be serviced at this bank. Queues. I just don't have the nerves to spend endlessly in line with a small child from an hour and a half to 3 hours. The manager is not competent, we have repeatedly contacted him with this question, there is zero reaction. If you can't handle a lot of people, then don't accept, send it to another bank.
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6
October 20, 2021
Mortgage Bank Mirabad branch is excellent! The staff is very polite and helpful. They always help. Sometimes there are problems with parking the car, the rest is ok
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2
2
May 15, 2023
They serve slowly, I asked the woman a question at the checkout, she reacted nervously, I recommend this bank, I was at the Sergeli branch
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1
January 24, 2023
I came to receive the transfer of the golden crown, took a ticket, a queue of 5 people, waiting for an hour. As a result, the cashier says that it is necessary to provide a work certificate 🤦🏻
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1
July 16, 2024
The queue for currency exchange is very large
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3
January 2, 2024
Mortgage and utility bills can be paid without problems
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1
1
September 17, 2023
Well done, good service, the girls are always in shape
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2
2
June 19, 2022
It takes a very long time to wait. I don't recommend it. It is better to contact Capital Bank. There are a lot of staff there and they work faster. The phone app is very slow.
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6
October 16, 2023
Cashiers are not friendly, they do not help the client at all, but they play football. Terrible branch
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4
October 2, 2023
Very good people work. They help everyone from the heart
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2
2
October 24, 2022
There are always long queues, especially at the cash desks for payment, receiving and sending money.such a big building, but they can't fix the order
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1
September 13, 2024
0 Service indication
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1
May 8, 2024
It's a bit of a queue, but it's normal
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1
May 13, 2022
A very good branch of Mortgage Bank. And the staff are polite too. They always help in detail.
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2
January 24, 2024
Good bank, staff Ham friendly
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October 10, 2021
It is very convenient to receive, send transfers and pay for communal services. There are chairs at a distance, it is not necessary to stand, and they call one person by numbers. Well done.
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5
4
October 28, 2020
The exchanger is cheaper than everywhere else. And the course seems to be fine, but... Cashiers are brazen and rude thieves. When they made the payment for the car, they came up with some kind of commission for dollars that their verification machine did not accept. We had to pay $5 on top for receiving $100 with suspected forgery. Nonsense. And when you pay with a card, check the balance, they steal 5 and 10 thousand each. Experience.
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7
March 1, 2024
They work too slowly
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2
July 6, 2024
A good bank
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2
April 19, 2023
Stupid and stupid, even though I'm trying to find another one nearby
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6
January 30, 2023
All employees are rude, they sit flirting with the guards, they pay zero attention to customers
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7
February 11, 2024
Average service
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1