Friendly and polite staff. You can always consult with the right specialists. I am personally a client of this wonderful Mortgage bank. I believe that other customers are always satisfied with the banking service!
Huge queues. If you come in the morning with some kind of business, then it is not known until the evening whether you can solve your problem. The specialists are rude, they come just to let the day pass. I would suggest that the owners of the bank get away from the dependence of budget organizations or at least reduce their number