I liked the service, without long queues. Fast analysis, pleasant bonus system, convenient location. The room is clean and tidy. A user-friendly website.
Excellent service! Everything is clear, understandable, and polite at the registration. The blood was taken to the child painlessly. The nurse is very attentive, encouraging, and they gave me a candy bar and balloons at the exit. We will be your customers!
Service and service at the highest level! I recommend it!
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Level 5 Local Expert
August 28, 2022
It is far from the first private laboratory in which I took tests - but the first where blood for a hormone from the "stressful" category was taken only after 20 minutes of rest on a chair (as it should be according to the protocol for taking such tests). The only ones!!!! For that alone, my infinite respect. Well, the utmost politeness and friendliness of the staff, a cup of coffee for adults, and a balloon and a hematogen for children...all this compares favorably with competitors in this niche.
Good technical equipment of the laboratory. The nurses are always friendly, they know how to support small talk. You can receive the result by e-mail or come in person. Unfortunately, the room is small, you have to stand close to each other in the queue.
The attitude towards customers is at the highest level, the staff and specialists are very good, cleanliness, order, you will do the tests and after a day they are ready, you do not need to wait, the waiting time is not long.
The staff is polite and friendly. The blood from the vein is taken with a bang. After passing the analysis, they give a stroke for the coffee machine. There were no complaints about the results.
Good service, reasonable prices.Procedural honey.My sister is just lovely.But now, with the growth of covid (as I understand it), there are very long queues, one receptionist just can't cope.
Maintenance standards. But the last time, after the blood was taken, when the needle was pulled out, the arm was scratched in the fold area. It's just scary to go there again, so as not to get to the same madam again 😳
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Елизавета Наймович
Level 4 Local Expert
January 31, 2022
The staff is very pleasant, the test results are on time.