We stayed at this hotel with a family (2 adults and 2 children) from September 4 to September 10, 2024. To be honest, we are delighted with this hotel!!!!! The hotel is new, clean, shiny, not a single speck of dust. There is a private swimming pool nearby, 180 cm deep. We booked a large single family room for 4 people. The room is beautiful, about 20 sq.m. for adults, a large bed of 2 by 2 meters, for children, a large folding sofa – 2 children aged 9 and 12 years old could fit freely. The room has everything you need for a comfortable stay, air conditioning, Wi-Fi, TV, mini fridge. Room cleaning from the 2nd day, our girls cleaned every day, although we did not ask so often, we lived on the 2nd floor, it is very convenient not to wait for the elevator. The hotel has 2 large modern elevators. Meals were chosen according to the breakfast + dinner system. The cuisine is excellent, I will not say that it is the ruins of the Turkish buffet. But there is an excellent choice of dishes, there is always meat – chicken, pork, shish kebab, several types of cereals, fruits, dried fruits, breakfast cereals and vegetables. Delicious salmon steaks were cooked for dinner (very tasty). A great buffet, no one will go hungry, that's for sure. It is forbidden to take food with you from the dining room. Tip – be sure to take a fumigator with you - at night if you lie down with the balcony door open, mosquitoes will devour everything. The reception has excellent staff who will always help you solve any issue. Dinara – thank you for your smile))). There is a 24–hour bar in the hotel itself - there is something to try and drink, lemonade and ice cream for children. Card payment - no problem!!! In general, book safely, you will never miss it. You can book on the hotel's website, or make a call and the details will be sent to you, it turns out much cheaper than through a tour operator.
Starting from the entrance group, the hotel is beautiful.
Stylish interiors, good-quality furniture in the lobby. There is a bar with a cocktail menu, I recommend you to try homemade white wine, it is really very good.
I was checked in at 9 a.m. - the room was ready. I paid 1000 rubles for early check-in. The room is on the 5th floor (we wrote to the hotel in advance, asking for a higher floor).
It is spacious, with a balcony, and by the way there is a rope and clothespins on the balcony for drying wet bathing accessories.
White bathrobe, slippers, nice towels. There is also a basic shower kit. A hair dryer is available.
New air conditioner, works great.
There is a kettle, tea bags and sugar.
An ironing board and an iron are provided at the reception on each floor.
The room has a safe, an ashtray. And even a fumigator .
There is no water, but you can buy it in the shop to the right of the hotel entrance. And right behind it is a cafe where they make a good grill.
The price includes breakfast, very homemade, the cook cooks delicious, there is a choice - eggs, pancakes, vegetables, porridge, cheesecakes, cheese/ sausage, in general, clearly more than we cook ourselves at home))
For money you can have lunch and dinner at the hotel, I did not go.
I liked the pool about the hotel, very clean. There are tables and armchairs.
It's a 10-minute walk to the beach, the girls at the reception tell you exactly how. It's hard to get lost - straight all the time.
I liked the Uzbek cuisine cafe on the beach, they are the third in a row if you go to the right (located opposite the pedicure in aquariums). Delicious soups, pilaf and pastries.
Take towels from home, the hotel only provides towels for the pool.
Wi-Fi is very stable for Abkhazia! It falls off at times (in the room), but that's okay.
The hotel has the opportunity to put things in the laundry.
I would also like to thank Natalia, the hotel manager, for her professionalism and customer orientation. It is rare to meet a manager who keeps her finger on the pulse and helps guests in solving any issues personally.
They are engaged in the hotel, it is obvious. Room cleaning is on schedule, all services are great.
I will be happy to come back again!
Very nice hotel! The breakfasts are beyond praise! The staff is very responsive, unobtrusive, competent, any issue is solved instantly! There are slippers and bathrobes in the room! The maid on the third floor will always say hello, she will not break into the room if you are resting! He will find a time when there will be no hotel guests and will clean up perfectly! Alcoholic drinks and snacks at the bar at normal prices! An employee will arrange all the sun beds and umbrellas on the beach at 7 a.m.! The only thing is that the beach is not fenced, vacationers lie down in front of the sun beds, not from the hotel, and in order to get to the sea you have to step over sunbathing people! There is no toilet! On the beach, I can recommend a cafe with chebureks and mantas and other delicious Uzbek food! They cook everything fresh! They are very kind and do everything quickly! We miss chebureks! We had lunch there for a week and everything is fine with the stomach))))