Complete disregard for banking standards and confidentiality.
I am frankly disappointed with the service at the department [Kentron, Severny Prospekt].
1. When opening the card, they required a job, although this is a debit card, not a loan.
2. They refused to write a written refusal, they said that the client should write the refusal, and the bank would consider it.
3. They asked me to write down the code word on a piece of paper, despite the fact that there were people behind me — no privacy.
4. Phone number, email and other data — all manually on paper in an open format.
5. Earlier, despite the fact that I am an Armenian citizen, I was refused service, saying that I needed a residence permit (!), and then offered a tariff “for foreigners".
The security level is zero.
The professionalism of the staff is questionable.
Trust in the bank is lost.
If you value confidentiality and respect, I strongly do not recommend this branch.
I plan to file an official complaint with the Central Bank of Armenia.
a disgusting bank.... The staff is very frivolous. You're standing there trying to find out something, and they're laughing at you. They look at each other, then respond rudely. In short, a lost place......👎🏻👎🏻👎🏻👎🏻