A brazen, unceremonious deception. I passed the TV for diagnostics on 11/20/24. The LG 42LB637V TV (2014) does not load. it hangs on the logo. They made a diagnosis, called and told that "there is a processor malfunction, insufficient voltage on the power supply., the processor needs to be soldered and it will cost 58,000 KZT" Said that for this money I can buy a B.U. I decided not to repair and came to pick it up. As a result, the TV was not even opened, because the seal on the TV was not damaged. Super experts diagnose the power supply without even opening the TV!! I have supporting photos for the management of the SC, if they are interested. But I think they are aware of such high qualifications of their masters.
Thank you very much, I turned to the first ones who got caught in the search and never made a mistake, everything was quickly done, everything was explained, a discount was made. I brought the TV myself, but it turns out that they themselves can come to pick up and diagnose without any payment. It is clear that the competition is huge, it is clear that the guys are trying. I will contact you again, that's for sure.
Terrible company. the cause of the breakdown was searched for a week. Even if the equipment was repaired (let's see how it works these 2 weeks), but the logistics leaves much to be desired. I waited for the return of the product for another 2 weeks, and still had to pick it up on my own. operators, except for the phrase: "our managers will call you back" or "expect", do not know how to say anything. if possible, go around, save your nerves.