IC Hotels Santai Family Resort
366 reviews
March 14
Pros:
- Large area: tennis courts, archery range, rope town, mini golf, beach volleyball, several sets of swimming pools
- A lot of funny activities for kids: mini Aquapark, kids area with workshops and cinemas, club for teens
- Wonderful kitchen
- Nice beach with kind of sand, but not at all
- Aquapark that works even during March! Amazing!
Cons:
- Quite bad noise noise isolation. You are able to hear talkings in the neighbor room and totally everything beside the room entrance
- There is nothing close to the hotel area. You are isolated here. There is no chance you can get to the nearest civilization by legs
February 20, 2023
I like room clean by Dilara and Pinar
2
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November 6, 2024
A wonderful family hotel for families with children. The food is very tasty both in the main restaurant and in the bars. The kids club is wonderful and safe. The spa area is generally wonderful: a warm large indoor pool, a large hammam, sauna and of course massage. If you plan to go for a massage, I highly recommend making an appointment with Hassan. He does a great massage, efficiently and responsibly, even other masters advise him and, not least, he does not talk, but works! The territory is large, well maintained and beautiful. Sandy beach, very convenient access. You can dive or watch the fish from the pier. Interesting shows and games take place in the evening. And be sure to try their signature cocktails. In general, I will definitely come back here again!
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October 5, 2024
A very nice hotel. The food is varied, the chefs cook very tasty. There were enough sun beds on the sea and the pool for everyone, our room was on the 7th floor, small but cozy, clean. Ice cream in a separate kiosk next to the bar and the beach, as well as in the restaurant. The children's room is large, 3 cinema halls, a trampoline, play areas both indoors and outdoors. The kids really liked it. There are water parks for children and adults. A game club with consoles and billiards . Sauna, hammam. In general, we were happy with everything.
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November 24, 2024
They were in April 2024. The hotel was not full, which was a big plus. In general, I liked everything very much. The hotel is fresh, clean, lots of greenery, pleasant aromas everywhere. A small area, but cozy. There were two heated pools. One with slides, the other surrounded by trees. Everything is quiet, calm. Ideal for families with children. There is a lot of entertainment for children. Our friends were at this hotel in the villa, we were in the room. Both are great. There is a gorgeous pool near the villas, it feels like I got to Italy. Very beautiful. It's not far from the airport. The food is delicious and fresh. I would love to come back here again
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November 21, 2024
We stayed with our family at this hotel in the first half of November. We liked the hotel)
We were greeted well and settled right into the room.
Everything is very clean, the staff is excellent and smartly keeps order. The hotel grounds are clean, green and well maintained.
In November, there were 2 heated pools: a children's pool and a pool with water slides + there is an indoor pool in the main building. There was also a hammam and 2 steam rooms. The SPA area has sooo friendly staff and their services were very relaxing))) "hello" to their cute receptionist)))
We took a 2-room room. Everything is clean, nothing is broken. The mini-bar was cleaned and filled daily. This room had a large balcony, which even had 2 of its own sun beds)))
Food: the menu is varied, everything was very tasty! Picky children always found something delicious))))at lunch and dinner, an outdoor grill was open - always freshly fried various fish, meat and vegetables. The waiters themselves always came up and offered a choice of drinks.
Almost every second of the staff spoke a little Russian)))
The children were especially pleased with the ice cream tent, they ran 3-5 times a day)
There is also a large selection of drinks in the bars, and expensive ones at that. And the Mih bar is generally super. The cocktails were made like a mini-show straight, and they tasted great.
The coastline is wide and also well-groomed, sandy beach and clear water. It was nice to be there)
There is also a separate mini-town for children)))and the rooms are divided into children by age, which is also not bad. Kids have their own, and teenagers have consoles, computers and billiards.
A decent area of the hotel is occupied by rows of 2-storey houses with their own long pool and restaurant. It's like a separate mini-state)))
In general, I liked the hotel, we put 5 stars)))thank you for your hospitality)))
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October 25, 2024
A great hotel, we rested at this hotel not for the first time and are going to rest again at this hotel, the territory is very well maintained, clean, there is all entertainment for children, the animation program works perfectly, the staff is very polite, if there are questions, they immediately solve everything, cleaning every day, we changed towels every day, we lived on the villa is very cool, its access to the pool , sun beds , although we did not see any problems with this, not on the territory not at sea. Food for every taste, there is absolutely everything and the children's kitchen is diverse. We really liked everything, I didn't see any disadvantages, we were always in a great mood, so we rested without loading our heads to look for something. Thanks a lot to the staff and administrators. By the way, it's great that lobi now has a sweet variety of cakes, and I can say about alcohol, cocktails are very tasty, but we don't drink strong drinks. Everything is great, I recommend it.
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January 4
A great hotel for families with children. We were in December, there was no animation, but we worked with the kids at the kids' club. I won't say it was anything special. The girls sadly conducted modeling lessons, applications and baked gingerbread. I understand that there weren't many people in the hotel, but I wanted them to be more lively.
Among the disadvantages, I would like to mention very uncomfortable mattresses and pillows. Despite the pillow menu, changing them did not help the back pain caused by the bad mattress.
Special thanks for the excellent food. The menu every day included fish (two types), chicken, turkey, and beef. Once there was grilled lamb, shrimp, pasta with seafood.
For breakfast, soups, rolls, omelets, muesli, porridges, honey in honeycombs, freshly squeezed apple juice and cucumber juice.
My husband was gorging on mutton cutlets. Solid 5+!
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August 7, 2024
The beautiful green territory of the hotel, wonderful swimming pools, our favorite is a quiet, mini water park, where both adults and children spent time with pleasure! A good beach, a large number of sun beds, morning saps, beach volleyball twice a day, aqua aerobics in the sea and in the pool, yoga. Coach Svetlana is the best! Many thanks to her for the active part of my vacation 🤗
There is a large selection of food, both in the main restaurant and in the snack bars. water and other drinks anywhere within walking distance.
Wonderful cocktails at the Mixology Bar! The bartenders have a separate respect!
Evening shows, dancing, DJs, even a musical fountain.
You can get to Land of Legends by taxi for $ 15 or by bus for € 1 per person.
Of the minuses, only very tired beach towels and a hotel room, the water in the shower barely flows, in the sink in general a thin trickle, no one cleans the sun beds and tables on the beach, often in leaking ice cream and bird droppings, but thanks to the quantity, you can choose a cleaner option.
Despite some inconveniences, this did not prevent us from having a great time and having a great rest.
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July 26, 2024
An excellent family-run hotel (and right for children from a young age). There are children's pools, game rooms, a water park and many other things, down to the smallest detail.
Large sandy beach, lots of sun beds. The food is on the level - my eyes are already running away. I really liked the Mixology bar - a cool selection and serving of cocktails. And what is important is that the alcohol is imported and of high quality.
I also really liked the silent pool - pools in the shade of trees and in a calm environment. With a small child, that's what you need.
The staff is mostly very friendly.
There are all kinds of activities (for example, petanque, darts, sap, water polo, aqua aerobics), evening shows.
Good sauna and hammam, gym.
The convenient location is a half-hour drive from Antalya airport.
I'm not surprised why many people come back here again and again.
Of the cons, maybe a little tired rooms and bed linen / towels. And it can be difficult to wait for the elevator to go with a stroller.
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November 17, 2024
+ Wide sandy beach;
A large children's club;
Beautiful territory;
Friendly staff;
Good alcohol and food.
- there are a lot of cats on the territory, a lot. I love them. But I don't like when it smells like their "marks".
One cat got into the room and slept in my suitcase. Then things smelled😞
I also saw cats climbing on tables and plates. They are very tame, it does not suit me.
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5
December 23, 2024
Excellent hotel, five-plus meals, accommodation immediately upon arrival, friendly staff, high-quality alcohol (imported is present) 30- 40 minutes from Antalya airport, the sea is gorgeous, the beach is large, the territory is well maintained, the water park is a decent suspect in winter, both adults and children can be advised to visit
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November 4, 2024
Great beach, plenty of sun beds, varied food, imported alcohol, lots of free entertainment. The only thing is that Ala cards are paid. The bungalows are interesting with a private pool, in the main building there is a great view of the sea. The territory is not large, but in Belek as a whole in this area, plus or minus all hotels of the same area
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February 18
I am happy with the hotel! The children's area is well designed, with animations, movies, and game rooms for different ages. Everything is great for adults too, with regular entertainment programs. Excellent buffet + regularly open different food outlets with different themes. Pasta, Belgian waffles, and more
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February 26
A WONDERFUL HOTEL WITH A WONDERFUL INDOOR SPORTS POOL, TWO SAUNAS AND A WELL-EQUIPPED GYM WITH PANORAMIC WINDOWS.THE ROOM HAD A DIRECT WONDERFUL VIEW OF THE SEA UNDER THE ROOF.THE FOOD IS DECENT, VARIED, LOTS OF FRUITS, VEGETABLES, MEAT AND FISH DISHES.I DEFINITELY RECOMMEND IT!!!
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February 25
A great hotel, suitable even for winter holidays.
There is a huge territory, in winter there is a children's club, a pool bar, a coffee shop on the beach, and a heated water park.
The food for winter is also very good, and the alcohol is of good quality.
The only drawbacks are the features of the winter concept and the fact that some of the rooms need renovation.
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October 24, 2024
The father deserves the highest marks. The territory is large, well-maintained and very cozy. The staff at both the restaurant and the bars are very helpful. The choice of food and drinks is large and of high quality. The beach and the sea are beyond praise! Cons: a weak coffee shop, compared to is green palaces. I recommend it to families with children.
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October 22, 2024
I have never seen such an abundance of delicious food in any hotel! The kitchen is a delight! We didn't manage to get around the territory and activity in one week! A lot of interesting things for kids! For adults, both shows and discos, do not get bored, you did not even go on excursions for the first time during the trip! The rooms are clean and decent. Very customer-oriented staff, top-level service! If it were possible to put a hundred stars, I would not hesitate to put it!
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December 3, 2024
I really enjoyed my stay at this hotel. We will definitely come back here again.
We chose this hotel because my son asked me to go there-this hotel has a game room with a PC, PlayStation. And a rope road with an instructor.There was also a large ice cream stand - there were definitely 20 types.
The food is above all praise-everything is delicious. Seafood every day, red fish in different types.
Alcohol is imported, there is almost no local alcohol.
The hotel staff is very friendly, we were checked in much earlier. And on the day of departure, they were allowed to stay in the room until departure.
Very tasty cakes- tiramisu, cheesecake, eclairs and many other types.
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November 13, 2024
A great hotel for a relaxing holiday. A lot of children, for some it may be a minus. A comfortable beach, lots of sun beds. The kitchen is great. I've heard a lot of reviews that this year many hotels have lowered the bar on food quality, but everything is on the same level as in previous years. Responsive staff, try to help as much as possible. I have been coming here with pleasure for several years
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January 3
We stayed at this hotel twice with our family. In 2023 and 2024, both times in May. We really liked the hotel, the advantages that we noted:
- there is a warm pool (this is important in May)
- water park
- kids club (they speak Russian)
- there are slides and a swimming pool for kids
- the food is good
- good alcohol
- plenty of entertainment on site
- the beach is cool
- every day there is a show program
- staff
Minuses:
- already tired rooms
- it is required to refresh repairs everywhere
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November 8, 2024
Advantages: Territory, family, good infrastructure for children.
Cons: Food prices have dropped significantly compared to previous years. Very cold pools. They repeatedly asked to turn on the heating, but did not listen. Blatant unsanitary conditions with towels in the sauna and on the beach. Handed over dirty towels from other vacationers are simply shaken, folded and placed on the counter for further distribution!!!! This has never happened before.
Apart from the bar's Mix Lounge, no bartender, either at the pool bar or in the lobby bar, knows how to make cocktails. Moreover, they don't really know their menu.
I gave 4 stars solely out of old friendship and good memories of my holidays here in 2022 and 2023.
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October 27, 2024
Everything is fine, food, service, speed of service, cleanliness, tasty, beautiful. In general, everything is fine, perfect, I advise everyone. I rested from October 19th to 29th, it's cool in the evenings-this is so that you know. I am happy with the hotel, come!
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September 26, 2024
A favorite hotel to return to. This is an ideal option for a trip with a child. The service is excellent, the waiters are always kind and helpful, the restaurant always has everything in abundance and a good choice. I was pleased with the mixologe bar near the pool, excellent author's cocktails.The beach is well maintained, there are always free sun beds. Room cleaning didn't disappoint either. The rooms are a little tired, but this is in most Turkish hotels, I hope renovation is not far off)). We will be happy to return here more than once.
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April 26, 2024
IC Hotels Santai Family has an extensive territory with beautiful gardens, swimming pools and a private beach. In addition, the hotel offers a variety of entertainment and activities for guests of all ages, children's clubs and animation programs.
The culinary options at the hotel are diverse and include restaurants with local and international cuisine, bars and cafes where you can enjoy delicious dishes and drinks.
a great place for a family holiday, where everyone will find something to do to their liking and enjoy the beauty of the Turkish coast.
The main thing is to choose the right room category according to your wishes.
We also often send our tourists to this hotel , so we know everything about this hotel and have checked for ourselves how ready the hotel is for the summer season 🤩
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June 29, 2024
A very pleasant chain hotel. Close to Antalya airport. Cozy, nice territory, green, a great option with children. Practically a children's paradise, there are water parks, swimming pools, a good kids club, very decent entertainment programs for adults and children. Cleanliness, order. A wonderful hammam and spa area. Children can be allowed to run around the territory alone, they will not get lost. The beach is sand. Delicious original author's cocktails. The food is not bad, but I did not have enough seafood and fish.
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November 5, 2024
Great hotel, we were delighted! What you need for a vacation with children! Varied and delicious food, a children's club with many activities for children, shows for adults! We liked everything very much, we recommend it to everyone!
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January 23
We had a rest in September 2024, we liked everything, the territory was cool, the food and drinks were excellent, we lived in a separate house (it was for several families), we couldn't even hear the neighbors, good sound insulation, children's animation and a club - thanks a lot, it helped a lot, the entrance to the sea was sand + stones, but it was comfortable with children It was wonderful 👍🏻
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November 23, 2024
We were a family at this hotel, it was very nice that we checked in two hours earlier and upgraded, there was a chic and spacious room. A lot of entertainment for children, a wonderful baby club, an author's cocktail bar was also pleasantly surprised, the territory was spacious, the food was varied)
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November 13, 2024
A wonderful hotel! Excellent service, good beach, great food, I had to wait a little for the room, but not critically.
All ala-cards are paid, please note! There is an aqua park on site (summer entertainment), and there is also a car rental (right at the hotel). Now we want to try IC green if possible..
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October 17, 2024
Turkey, 5 stars Belek. The service is at this high level. An ideal hotel for couples with children. There is everything: various entertainments, excellent evening performances, and how much varied and delicious food I have not seen for a long time even in five-star hotels.
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December 7, 2024
A great hotel for families with children. Even in winter, with a reduced program, the child has a lot to determine.
The food is beyond praise! Three types of fish, meat, poultry. Delicious desserts and soups.
The disadvantages are tired furniture and an uncomfortable mattress on the bed.
I recommend the hotel for families with children. We will definitely come back here.
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January 16
A great hotel for families with children. January 2025, the hotel is almost empty (there are 2 football teams that came to the training camp, if they were not there, it would be empty at all))), all children's areas are open, evening mini-discos are held, even include an outdoor water park and an outdoor children's water park.
The weather is great, +18, some swim in the sea)
The food is very tasty, there is something to compare it with - it's great here.
The hotel itself is quite old, but the rooms are renovated and quite fresh. Very cool rooms with a children's bunk bed, the child (3 years old) immediately climbed to the second floor and slept in his room for the whole vacation;)
For holidays with preschool children, even out of season, when the hotel is empty, I definitely recommend it!
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July 11, 2024
In general, everything is fine, especially for children's recreation, but for adults the boredom is terrible, very non-interactive and weak animation and entertainment at a low level. Another of the disadvantages is that the room stock is also not very good, everything is very simple in the rooms and small.
But the advantages are a beautiful and very green area, a paradise for children and a lot of injuries. In general, the food is quite good, but without frills, there is a very good coffee shop near the beach, a la carte restaurants are paid and not worth it at all. A very large good beach, there were no problems with sun beds, this is also a plus.
In general, I can recommend it for lovers of a relaxing quality holiday and parents with children.
For young people and outdoor enthusiasts, it will most likely not come in. We won't go a second time.
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July 5, 2024
A great holiday resort. The hotel includes everything you can find, friendly staff, several swimming pools, its own water park on site, a clean beach and a good sunbed area. There are a lot of activities for children, every evening there are some performances and a cultural program. The food is constantly, varied and delicious. We did not find any disadvantages, and just like that, upon arrival, we improved the room from the usual to "sea view". 10/10
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May 11, 2024
A wonderful hotel, friendly staff, animation for children, food is all at a good level, the hotel has been renovated in 23 years. Alcohol lovers will really like imported alcohol, children will enjoy ice cream in the assortment, and absolutely everyone will go to the SPA area, the huge territory of the hotel is a separate love, every day 15000-20000 steps. The fitness room is also of good quality. There are many locations and a small water park. Among the disadvantages are poor room cleaning, old textiles.
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August 12, 2024
A wonderful hotel for families with children. There are 4-5 types of porridge for breakfast, very tasty. There are portions on the buffet, for breakfast toast with egg Benedict and sauce. Various salads are served for lunch and dinner. The buffet is large and very decent. The playground is right on the beach, it's super. Mexican bar with original cocktails, coffee bar. A lot of things, great for me. Italian three-card, Japanese four-card. They weren't in the others. Otherwise, everything is great
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March 10
Very tasty food! There is a separate restaurant for milking children, and you can get fresh drinks by the pool. The biggest disadvantage is the audibility of the numbers- you can hear everything from a fallen tube to conversations, even in a whisper. Lots of pools, nice territory. You can rent a car and go sightseeing nearby, and there are a lot of them.
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December 8, 2024
One of the best hotels in Antalya!!
Food 5 ++++ (the best cuisine of all the hotels I've been to)
Children's animation at a height
To be honest, the rooms are a little tired, but a solid 5
The staff is fine, I'll say so, even it's not a pity to give 20-30 $ for tea with such a service
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July 5, 2024
Nice, big hotel, lots of greenery, there is a place to walk. The children's pool is great, the adult is also not bad. We lived in a villa with access to the pool. Like it. The animation is not very good.. But we were in May, maybe it's not the entertainment season yet. The staff is basically good, they understand Russian) the only thing I don't really like is the food... I expected more variety.
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September 10, 2024
The hotel is not bad, but a lot of but... It does not correspond to 5 stars, which is not surprising for Turkey. Yes, the area is nice and green. There are many different places where you can sit. The kids' club is very good, but what about the children's pools. I liked the pool with different depths, as well as the water park. There is a stall with ice cream, delicious coffee and various buns, cakes. The hotel itself was pumped up, very tired! With dirty panoramic windows everywhere, with dirty elevators. The rooms have old linen and towels, ants. I clean the rooms badly with disposable cups instead of cups. The safe was broken, the TV was not working. Bathrobes are brought only after contacting the reception. Maybe it's a little thing for someone, but it really spoils the overall picture of the hotel. The food in the restaurant is delicious, varied, but the waiters move slowly and do everything reluctantly. I wouldn't go to this hotel a second time.
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August 8, 2024
We stayed at the hotel in April 2024 with children 3 years old and 11 years old! A great hotel for families with children. Everyone was delighted! Cool animation. The hotel is clean, the children's area is beautiful! Excellent room cleaning. A variety of food. Great spa area! They took a massage, Rayana is just a sorceress with golden hands. Squirrels, hedgehogs and a turtle live on the territory)
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January 12
I stayed at the hotel for 2 weeks in April 2024. I don't know why the hotel has so many positive reviews, in my opinion the rating is 2.5 out of 5.
Positive:
Part of the staff: waiters, bartenders, animators. NOT a guest relation and reception.
Good cocktails at mixology.
Minuses:
1. I checked in on my birthday, as I said at the reception. As a result, they tried to give the worst room with a view of the utility room, where cars are being unloaded, trolleys with dirty laundry are driving and the staff is smoking. After half an hour of arguing at the reception, they just gave me another room. And at that time, the hotel was about 20 percent occupied.
2. Cats go everywhere and defecate everywhere. The smell of cat urine is everywhere. My wife ruined a designer dress in this.
3. This dress was eventually given to the dry cleaner, saying 5 times that it could NOT be washed. As a result, it was washed and the dress faded.
4. For a week, I went to all the managers at the guest room to compensate for the cost, and only after threatening to leave a review, we got the money back.
5. There was no animation while there were few guests in the first week.
6. The food is monotonous and does not change. Once in two weeks there were shrimps, twice there were strawberries.
7. As soon as the hotel is a little more than half full, there are huge queues everywhere.
8. The staff in the children's room is very friendly, but unfortunately does not speak Russian.
9. The children's pool is colder than the stated 27 degrees.
10. One child had an embarrassment in the children's pool. The water from the pool was not drained. In the evening, they were simply filled with bleach and reopened the next day.
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May 19, 2024
The hotel is ideal for a family holiday. There's nothing to find fault with. There is a great mini club, a water park, and a water play area for children. For older children there is a game room with consoles, billiards, archery classes every morning, everything is very professional. The area is not huge, but it is big enough not to feel the crowd. The food is of high quality, and so is the alcohol. Lend of legends and 2 km, 10 euros by taxi.
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October 11, 2024
We arrived with our family for the first time at this hotel and did not regret it. We checked in in the morning after breakfast, which is important after a long road with children.A large area of the hotel, several pools, slides, a beach, animation, etc.-everything you need for a holiday with children. Bars and restaurants at a high level and for every taste. We also got to Oktoberfest-it turned out to be a great event, the organizers obviously tried their best. We'll come back next year again. I recommend it to everyone
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November 2, 2024
You can find fault with everything, but it's hard here, the food is varied, delicious, the rooms are decent, the staff is friendly, the beach is beautiful, sandy, many recreation areas
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November 13, 2024
The hotel is old, the place requires minor repairs, not very new furniture in general, everything is like in similar hotels. There is quite enough for a family vacation, the staff tries very hard and smooths out minor flaws.
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November 21, 2024
Super hotel, great cuisine, a paradise for children with a whole children's city inside from 0 to 16. Great beach, wonderful staff. I want to go back there
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September 27, 2024
We decided this year, at the end of September 2024, to relax in this hotel with a large family , with granddaughters , matchmakers , children ! We visited this hotel several times when my daughter was little and liked everything very much , the territory is huge , green , the food is excellent ! What's up to date : despite the fact that we had 3 VIP rooms booked, we forgot to meet them on arrival , although it was agreed that there would be a car from the hotel! In the end, we were just lucky that we ordered 2 more cars ourselves for the money, and it would be unclear how our children and toddlers got there at all! Next, the hotel was given rooms with non-working air conditioning , toilet, safe, a neighbor smokes cigars! In general, after contacting the reception, except for the boorish attitude of the staff, nothing worthy was offered to replace it! I really don't want to spoil my vacation, but if there are options to choose other hotels, do it without fail! The hotel has deteriorated very much and 5 stars are out of the question! Have a good mood and a decent rest!
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October 22, 2024
We are currently vacationing at the hotel with a large company.
It's the end of October, the workload of the hotel is full, even overcrowded, since the hotel cannot cope with such a large number of people. There are always queues in the restaurant, waiters need to be picked out, sun beds need to be searched on the beach.
Why stuff a hotel like that and not have time to serve people is not clear…
All pools on the territory of the hotel are icy in the truest sense of the word!!! Although the hotel's website states that many pools are heated. We all admire the pools and drool for a lot of money, so that's it))) The rooms are tired
Of the advantages, the beautiful territory, good sea and entrance.
The cons have covered all the pros. There will be no desire to return.
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