Ibis Aktobe
459 reviews
December 17, 2024
Good place to stay at. Exactly what you would expect from such a hotel, nothing special, but all necessities are in place
October 27, 2024
Back rooms loudly because of rail way train pass should change windows if you will stay front Clean good hotels
August 30, 2023
Useless place to stay. Rooms not upto standard, in toilet, soap was not available, in conference hall A/C does not work, poor multi media facilities. I wrote official complaint but no body from hotel tried to contact me. Horrible hotel.
1
December 21, 2024
Today we checked into this wonderful hotel, I note the excellent service, the staff is incredibly polite and very attentive. The interior is incredible, you can feel the approach of the New Year, the space in the lobby and the restaurant in the open space format, which gives a comfortable feeling to the guests. The restaurant has a very diverse menu, the dishes are served quickly, everything was brought to us in 10 minutes, Tashkent tea is on top, incredibly delicious homemade chicken broth, pepperoni pizza with cheese is incredibly delicious(!)
We came from Russia, we haven't been to Kazakhstan for a long time, it's so nice that you have a sense of comfort and hospitality, such It feels like home.
The Christmas trees near the hotel are lovely, as if you were in a fairy tale!
Thank you for everything, we will unconditionally choose you on your next visit.
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December 20, 2024
The hotel looks like new. Level service. The breakfasts are good, located within walking distance from the shopping center and the park. Everything is standard in the rooms, just like in any other Ibis. Everything works. They clean well. Of the disadvantages, there was only one channel on the TV. In general, Aktobe still has the best price/quality ratio.
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May 10
An excellent representative of your network. The processes are perfectly organized. It's as clean and cozy as it can be. A good location. Breakfast is a buffet. Everything is fresh, there are no certified vegetables or old cakes. Friendly, qualified staff.
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May 31
The assessment consisted of a pair of accommodation and meals. The rooms are newly decorated and comfortable. But improved sound insulation would not hurt - a loaded railway line runs nearby. The staff is friendly and I completely agree with other reviews. In three days, the restaurant impressed with its cuisine, especially at dinner: the dishes are often simply ugly, although the prices on the menu are not low (improperly cooked meat - the result may simply be inedible; multiple portion cuts, including desserts; huge amounts of sugar added to compotes; a strong deviation from the recipe of the dish - it's like removing beetroot and meat from borscht, but keeping the name). Yes, there is some variety at breakfast, but it is only enough for two days. Apart from the cakes, nothing else seems to be updated. I chose the hotel based on the reviews - and was unpleasantly shocked by the work of the restaurant's kitchen.
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June 1
Excellent, comfortable and convenient hotel. The room is neat, as it is everywhere in other cities in Ibis. Everything is comfortable, clean, quiet and peaceful. A safe in the room is not superfluous. The breakfast is good, the choice is large
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May 2
A super hotel for your money
Positive
Delicious breakfasts
The rooms are clean and tidy
The location is good, in the city center, close to a park and a shopping center
Good service
I didn't notice any disadvantages
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January 24
I really liked it, it's a very nice hotel in Aktobe. Delicious varied breakfast, pleasant polite staff, very nice bed and crisp linens. The view from the window to the city is better to choose than to the courtyard
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April 16
It's a great hotel. The rooms are cozy, clean, and fresh. Incredibly pleasant staff who always goes to the meeting. Very tasty food. If we come to Aktobe again, then only to this hotel.
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3
February 5
A very worthy place! Being a sophisticated traveler, I am pleasantly surprised by the quality and service of this place. I was in room 230 in early February . If you happen to visit Aktobe, then you don't even need to look for a better place. Hearty breakfasts, excellent rooms, pleasant beds and linens to relax on after a trip.
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May 4
We are staying at this hotel for the second time. Convenient location, clean room and linen/towels. The breakfast is modest, but fresh and delicious. Good coffee for an additional fee. The parking lot is large, we have never been left without a place.
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February 13
A great hotel, definitely in the top three in Aktobe. Good comfort, good repair and plumbing.
The dinner is great, the parking is great, well done. And also the opportunity to pay in rubles via One or two trip.
I recommend.
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April 25
Everything is fine. I chose ibis, because Ibis was in Astana. Everything is concise and clear. Very tasty breakfasts, you can choose for any mood and taste. The pastries are especially delicious)))
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January 6
We lived in the Ibis Aktobe on December 27 and 28, 2024. Ibis is a well-known hotel chain) In Aktobe, perhaps, I liked the hotel more than many others) Special thanks to the polite and attentive staff) Recommend👍🏻
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March 8
A good hotel, I really like the price / quality, the chain itself is very suitable for business trips. Everything is concise, while everything is neat, clean, and delicious.
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November 10, 2024
Overall, it's good. The room is small, but cozy enough. Good noise insulation, great bed. The staff at the reception and at the umnichki bar. A good breakfast.
Of the cons: there are no bedside tables in the room, it is unclear where to put your things. The cleaning was done normally every other time, apparently it depends on the shift. The glasses were not washed periodically, and in general, it felt like only the bed was being made.
She lived for 10 days.
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October 1, 2024
Hello. The IBIS is a good hotel. It is within walking distance to the Shopping Center. Friendly girls at the reception. And a delicious, not expensive kitchen on the ground floor, with a summer cafe. This is enough when you need to come to Aktobe for 1-2 days. Of course, the interior of the hotel is avant-garde and it is difficult to stay in it for a long time. There is not enough warmth and comfort, so 4 stars.
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February 25
It's a lovely hotel. Cozy and quiet. Delicious breakfasts. Everything is very clean and the staff is very friendly.
Definitely 5 stars.
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June 6, 2024
Overall, a great hotel. The location, modern renovation, cleanliness, the food in the restaurant is excellent. I lowered the rating for the following reasons: we stayed in the room for 5 days and were asked to bring towels every day, because every day they brought us only one set for two; at one of the dinners we waited a very long time for drinks to be brought, bread was brought after all the dishes were eaten, one of the ordered salads was not at all they brought it, and included it in the bill, they also included 2 teas instead of one. I would like to mention the waitress Aigul from the staff - she is always very friendly, friendly, and the service was always on top during her shift.
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March 7, 2024
The hotel is good for its category, the staff is polite, the breakfasts are delicious, even if it's something very simple, like a vegetable stew, but it tastes really delicious. The only drawback is that the water is not very tasty. I explain: the hotel supports a green policy and against plastic and offers guests to take water into a glass carafe in the lobby on each floor, um, I don't know what it's called, like a dispenser, but there is no bottle and water enters this thing from the plumbing, so it tastes terrible, I didn't even know that the water may be so tasteless, but despite this, the impression is good, just buy the water yourself)
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December 1, 2024
Nice cozy hotel. Polite staff, delicious breakfast.
There is a view towards the park. But the numbers that look at the railway, not really, because you can hear the train passing. So ask for rooms looking at the park right away. Overall a good hotel.
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2
June 5, 2024
I chose the perfect hotel for my first visit to Aktobe. Very stylish interiors, good location, friendly and sincere staff. The breakfasts are varied, delicious and hearty. Very clean, the renovation is fresh. There is a cooler on the floors, but there is no kettle in the room. There is a shopping center, a park and a water park nearby. I recommend it right here.
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May 14
A great hotel, the best option for its 3 stars. The only drawback is the proximity to the railway, and you can't sleep with the windows open.
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July 1, 2024
One of the best hotels I've been to! A very tasty buffet. And fruits are freely available, as well as delicious Tashkent tea and an excellent and inexpensive business lunch. Keruen shopping center is within walking distance, which has an ice rink and a luminous fountain, as well as cafes and coffee shops
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April 5
The water pressure is jumping. It's hard to set up a shower, sometimes it's hot, sometimes it's cold. If the room faces the side where the railway is, then you will hear trains at night (even if the windows are closed). The building itself also wobbles a bit when the train passes.
The restaurant takes a long time to serve. Even beer takes a long time to carry. In general, everything is there for breakfast, everything is delicious.
The rest are clean, standard Ibis rooms.
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April 10, 2024
A great, cozy hotel. The staff is very friendly. The rooms are exceptionally tidy and clean. Excellent attitude to the environment, because the hotel has eliminated the use of disposable plastic. There is a Green Key certificate, which is placed at the front door. I was very pleased with the restaurant, the kitchen is 5 stars. It is very tasty, and most importantly not expensive, even compared to fast food in Keruen City. I only stay here. Transfer from the airport and back without problems.
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3
May 18
Cool place
The embarrassing factor is the presence of a railway nearby
You can not open the window
The ventilation system requires cleaning
Cleanliness is at the highest level
Room service is prompt
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August 28, 2024
The hotel is cool, fully meets all its 4 stars. The breakfasts are top-notch, there is a lot of choice, everything is delicious and up to 12 o'clock, that is, you can eat on the table. The interior is stylish, does not stink of dampness, as is often the case in hotels. In general, the impressions are the most pleasant.
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3
January 24
The hotel is wonderful, I have been staying since 2020, I have never been dissatisfied, the service is top-notch, the rooms are clean, the breakfasts are excellent! I advise everyone!👍
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June 2, 2023
Of the advantages, it is worth noting the staff: responsive and polite. Breakfast can be celebrated, but the choice is not so great, mainly flour products! The location is also not bad. Cleanliness can also be counted in the room!
But there could have been in the room for that price, but there wasn't:
1. Stained glass windows with a beautiful view.
2. Bathroom supplies (shampoo, gel, toothpaste/brush, cap, etc.). There are 2 in 1 shampoo/gel.
3. Soft thick towels.
4. There was no information (TV or brochures/booklets) about places of interest, entertainment, etc.
5. Complimentary: a bottle of water. There is 1 water dispenser all along the corridor, just like in a dormitory.
6. There is no minibar in the room, or rather, there is a refrigerator, but it is empty and disconnected.
In general, the price-quality does not match.
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3
March 4, 2024
The rooms are cozy, the breakfast is excellent, the administrators (guys, well done!) polite, customer-oriented!!! Cleanliness, silence, service - commendable! We decided to stay with the family on the second day - a compliment on behalf of the hotel not only with a present, but also with a discount! From which we were pleasantly surprised!!! The dish of the restaurant is gourmets, you are here!For me and my family - hotel number 1 in Aktobe!👏👏👏
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3
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August 18, 2024
Nice hotel! The staff tries their best in everything. From check-in to cleaning. Clear. The rooms are standard for Ibis. The breakfast level is excellent, you will not stay hungry. According to the main menu, the choice is good, the food is delicious. Thanks!
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April 27, 2024
I stop often. Clean , neat! The staff is generally friendly! If you arrived in the morning and did not have time to change rubles to tenge, you will not be settled without payment . This moment is very inconvenient, because it is impossible to pay with a Russian card, you have to leave things in the storage room and rush to look for an exchanger. In other hotels in Kazakhstan, including Aktobe, they go to a meeting - you can pay during the day or accept a deposit in rubles. There's no way here... the snacks are delicious. The location is also convenient for me.
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March 3, 2024
A comfortable hotel with stylish rooms. Thoughtful ergonomics: I really like the system for storing things like an improvised dressing room, a workplace, a bedside table, a bed, a shower cabin without a side. But there are also inconveniences: on the fifth floor there is almost no water pressure in the shower, and the room was terribly hot (only an open window saved, but only at night and with the risk of freezing). The lobby with sofas is very conveniently organized on the ground floor, there is also a cafe where you can have breakfast, and in the afternoon go for a very inexpensive business lunch.
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March 2
A compact hotel. Everything is tastefully decorated, breakfast is included in the payment, the rooms are small but they have everything you need to eat. In general, I liked it.
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March 20
Probably the most optimal in Aktobe. I recommend. The rooms are cozy and stylish, and the breakfast is quite decent.
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October 22, 2024
Nice cozy room. A full buffet, delicious desserts for breakfast, fresh fruits. Clean, the room has air conditioning. Pleasant service and staff.
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April 11
A simple but clean hotel. Without embellishment. Minimum shelves and storage space. If you come for 2-3 days, then it is normal. The breakfast is very average but quite edible.
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August 28, 2024
A great hotel. The rooms are newly renovated, clean, bright. Excellent breakfast buffet. The staff is very friendly and caring, always happy to help
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February 12
Very polite staff, the hotel room is clean and cozy. Nice location, everything is beautiful.
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March 9
Nice hotel. The service is good, cleaned every day, and the breakfasts are varied. and at lunch, the business lunch is a song.
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November 23, 2024
Guys, this is a very clean and cozy hotel. We came to the concert of the band "Irina Kairatovna", what a surprise it was that the guys also live with us, hence it follows that the level is high.
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January 27, 2024
The staff is very friendly, the room is clean, the mattress is excellent. The breakfast is well filled with dishes. There is a large guarded parking lot, I left a dog in the car overnight and did not close the car so that the windows would remain open, the security service is highly professional.
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November 23, 2024
The receptionist is just a soul! He did everything so that we could comfortably settle in after two days on the road by car, helped with currency exchange, settled in a nice room. The hotel is clean, modern, meets all its standards, as well as a wonderful breakfast buffet and a good coffee machine
Thank you, Ibis Aktobe
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March 5
A great cozy hotel, the breakfasts are always at five, the staff is excellent , the rooms are clean
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March 31
Great hotel! The room is clean, conveniently located, and the staff is excellent.
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March 14
Nice hotel, excellent staff. The rooms are always clean, I never thought about an alternative upon arrival in Aktobe.
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November 28, 2024
A great hotel. Comfortable rooms where everything is available. The service is pleasant. There is a very tasty food in the restaurant on the ground floor
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