Iberostar Coral Esmeralda
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1 review
October 25, 2024
Hello everyone!
Iberostar coral esmeralda
I stayed at this hotel from 10/15/24 to 10/30/24.My stay is coming to an end. I must say right away- I don't drink, because I was squeamish and picky about the surrounding reality. Who is in a coma, he probably doesn't care))
At first I went to room 1503 with a sea view (as it was written on the website), but the view is sideways and rather it is a view of the garden. We paid extra for room 7202 with direct sea view (which we originally wanted).
The nature around is amazing, birds are singing, snow-white beaches, the purest and most beautiful water (although there was a storm for several days, but on the contrary contrasting views, beautiful clouds and indescribable water color).
Clean in principle, but where the hotel is cleaned 2 times a day. The territory is beautiful, there are many flowers on the coral.
Of course, everything is shabby, old, and cracked.
The pool is chlorinated, but clean. There are several of them in the hotel. There is a separate lounge area for the company, you can rent it for money. Nice. The fitness club is meager, but at least something.
As for cleaning the room- well, it is.... the pastel linen was washed, with traces of blood and brown spots, there was even a bathrobe in the 2nd room, of course she had slippers (I'm with my own), the towels were shabby, with different traces. I was disgusted. They clean up, well, the floor was washed, visible traces of sand were wiped. The mirrors are dirty, the towels have been changed, the garbage has been taken away, 2 bottles of water have been put in, the bed has been shaken and that's it, in some places the floor is dirty.
Pay attention to the operation of the safe! If it doesn't work and is open, they refuse to clean up!!! We had such a problem in room 2. They called the service manager, poked something in the buttons and that's it. Then a few days later at 7.00 we leave for an excursion, but the safe does not open)) And there's money. They waited half an hour for him to be called, then he was stupid with a hangover, thought what to do, changed the battery (it's not clear why it couldn't be done right away). Nerves were spent late for the tour....
The staff is friendly, they try to solve issues, but the complaints are simply a smile and a shrug of the shoulders. Or they make a "dumb face" in a bar and don't make, for example, a milk shake.
Food is sad for me. I try to eat healthy and healthy. I don't like sausages, pork and fatty meat. I got tired of rice already on day 6 in 3 variations. There are few potatoes here. Of the vegetables- pumpkin, sometimes avocado. I thought that the water was nearby, so there would be seafood, but apart from squid rings from a jar and white fish, there was nothing. This is strange. There is little food in our hotel in principle. And as the Canadians left, they began to do "Canada Day", "Cuba day", you come for lunch, and the restaurant is closed, the answer to the reception is lunch at another hotel. This information is nowhere to be found, only in fact you will find out. I approach the public relations officer and say that I have everything turned on and I don't want to go anywhere, in response to a smile and a shrug of my shoulders. And most importantly, without warning! And there's nothing to eat there, a snack. The result is hungry. Thanks for the cappuccino and protein bars!!
The snack bar has ham and cheese sandwiches. As a result, they bring mini buns (I'm used to having toast and the contents on the grill), or a long bun. But the most fun thing is that instead of ham and cheese, there are sausages that I don't eat)) In response to the prension, which is... right, a smile and a shrug of the shoulders.
There are several restaurants by appointment. The cuisine is international, Cuban, Asian, Italian.
They don't know what the difference is between these cuisines. The same thing of different kinds))Italian pumpkin soup with pasta and sausages is fun) And immediately it transforms into an Asian wok soup without sausages. Something! There are basically no fruits, except for green watermelon (disgusting taste) and bananas.
It says natural juice on the menu, they bring juice from the package. When you ask a question, the reaction is standard.
In general, I sometimes went half-starved, or ate in 2-3 places. I like being in another hotel - the noise, the hubbub, a lot of people. We have relaxation.
There is an evening program (piano, live performance of songs, dancing). No comments on the quality, but at least something.
By the way, there are a lot of Mosquitoes and midges, in the first days they ate me. We need to be more careful.
Cars go at 7.30 and at 19.00-19.30, twice.
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