Polite staff and fairly high-quality service. It is better to make an appointment in advance at a convenient time. Original spare parts can be ordered. A wide range of work performed. But, accordingly, it is not cheap.
The Hyundai car has been on the street for almost two months. They feed us breakfast every day, and specialists are supposedly sick all the time. So far, we haven't even figured out the reason, let alone done it.
The quality is good. But sometimes there are questions for locksmiths. In general, the service is nothing. But, for some services, it is not the cheapest.
The engine oil was replaced. The consumables are original - it pleased me. It's a pity there are only 2 lifts in total. I had to wait a week for my turn.
I applied on 08/23/22 with a problem with the rear brakes on the Santa Fe. Guys, the master receptionist Andrey and the car mechanic Alexander are beyond praise. Everything was fixed quickly, efficiently and the cause of the malfunction was explained. I was left with a pleasant impression of the results of their work and communication with the Belarusian brothers.
Great salon! Special thanks to the managers for their honesty and help when buying a car. I am very satisfied with the service, we will definitely return here for service.
They are always polite, correct, and 100% satisfied with the result of their work%
I have been servicing and repairing a car for the last 4 years only in this service, I have never regretted it, there is something to compare it with, driving experience, respectively, and communication experience with a hundred, 35 years.
To all employees, health and well-being!!!
Excellent Parking near the center, responsive and friendly staff, even coffee was offered) and the Hyundai service master helped to quickly sort out the problem: they drove the car for diagnostics without waiting in line, found out the problem and fixed the malfunction. I am very pleased with the quality of the work done and the human attitude at the center!!! I will recommend it!!!
I have been using the service of the car center for 3 years now. We bought a Hyundai CRETA in the summer, in August 2020 from Margarita. The service is fast and high-quality, the main thing is to make an appointment by phone at a convenient time. A huge plus is the free zero, they told about it when they bought the car. They took me to the remzone, stood quietly and watched the process. I recommend the car center!
I applied for repairs, they were accepted on the day of the request, helped with the purchase of the necessary part, and immediately changed it. Thanks, everything was on the level…
There are never any necessary spare parts, you have to wait for a service center from Minsk. This is an extra expense for gasoline, the car costs at least two weeks. It is cheaper to go directly to Minsk.
It is better not to do car repairs. It is possible that cars that sell perfectly are serviced under warranty. But it is better not to repair used cars. The problem is to unscrew the nuts, etc.
HYUNDAI in Vitebsk can be purchased only here! The salon is not large and of the presented models, the main ones are running ones, which are in the greatest demand. This is just the right time for our city!
The terrible attitude towards customers, when they drove the car to the FACT that the salon was in a clean condition , after carrying out THAT , the salon was dirty, as well as the employee , did not put anything on protective covers on the seat, steering wheel, gearbox, as well as did not put anything under his foot, sat down as it should be, so on the call, that pick up the car, the employee left for lunch, while saying that you can pick up the car, on the website, as well as on the door, it is not indicated anywhere that they have a lunch break at all, why should I sit and wait for my own car?
In general, a terrible attitude towards customers, they did not even apologize, they did not even offer coffee, as they do in a normal service, in general, I do not recommend driving your favorite car here, because the attitude of employees towards you does not correspond at all to the level that should be when a car is driven to him.
they offered to refuel it at my expense in case of an obvious breakdown of the air conditioner, (the car is under warranty, half a year) when asked why to refuel a non-working air conditioner, they did not receive a clear answer, they said that refueling a conditioner is like going for bread. As a result, it was changed under warranty. By the way, they are not allowed into the rem zone.
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Show business's response
Андрей
Level 12 Local Expert
November 12, 2021
Rude communication of Margarita's manager.
The feeling that I did not call the dealer, but a hardened overbought, who is too lazy to lift his fifth point from the spot.
The person is not interested in sales at all, she is not selling to you, but you have to persuade her to sell to you.
Has the client left?! It's okay, someone else will come, more accommodating…