For the past 2 months, I have been coming in almost every day and asking if there is simple lactose-free milk. It's never happened before. God forbid there is a vegetable such as oatmeal, but the choice is also small. (Only the usual lactose-free one costs 1 r, and vegetable 4 r) Please remove the lactose-free milk option from the menu items, or start bringing it to the coffee shop on Sportivnaya.
After the appearance of its own production, it became super wow, everything is very tasty and constantly fresh!
The staff has been friendly and smiling in recent days, although it is clear that they are tired. The hall is clean, they work quickly, I really like this coffee shop. Probably one of the best coffee shops in the chain
Great location and location 👍 Three lovely girls are working today. Alesya (Angelina)(it seems so, she has been working for 1.5 months) a born leader, I saw how she taught Alexandra (it seems so). They cooked flat White for me, not perfect or gorgeous, but it turned out very tasty. Thank them for that. I wish them success in their work and a great mood. I'm sorry if I misspelled the names.
Today, on April 25, around 16 o'clock, we bought coffee. I took an Americano with vanilla. It's not coffee, it's slop. The so-called coffee was made in less than a minute. Semi-warm, with a white coating, which means that the water has not even boiled. There is no taste of coffee at all, there is also no smell of vanilla. It seemed that they just washed the coffee glass and served it. Disgusting. The coffee ended up in the trash instead of enjoying it. Teach the girls who worked to make coffee.
The service is terrible
I ordered one lemonade, but in the end they served another with a grin and said they had mixed it up.
The lemonade was cooked for 10 minutes
It's not the first time I've been there, and every time I have to wait a very long time for an order, although 2 people work
The work is not organized
How can you work like this…
I always take coffee and lemonades from you. The girls who brewed coffee 05.08 - respect. The milk was beaten perfectly, not boiled over. The only point is the lack of napkins. I hope the management will figure it out.
The coffee is great, but the staff is something with something. There was one person in front of me in the queue, but the wait took about 15-20 minutes, because the young man who worked on 04/05/2024 decided to forget about my order and skip the people who were behind me, and then made the wrong order.
An amazing coffee shop! The coffee is very tasty. They start working at 9:00, although all other stores start at 10:00 - this is a huge plus!
There is a place to sit, have a snack, relax, work on a laptop. There is a toilet nearby.
I RECOMMEND IT!
The service is terrible!!!! When ordering, the barista did not even bother to say hello, silently punched, did not offer syrup , did not give a check , even in an imperative tone demanded to say the name.I ordered a Raf , but I got cold water with a taste of milk , I was very upset ...
The coffee is delicious . Low price, only for this 2... 0 service . They can 't find change , they can 't offer an adequate alternative . So that without change. We need to change employees. And you can safely bet 5
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Екатерина Кащенко
Level 3 Local Expert
November 17, 2024
We always take coffee at this coffee shop. Recently, it is impossible to drink it, the taste seems to be diluted with water, when adding syrup, it does not feel at all, as if it is not added, we pay extra for the syrup, but there is no taste.. Every day there are new employees who do not know how to make coffee
Queue
The cashier turned away and went to get the cups.
He snaps at the remark. Queues might not have given if the cashier had worked promptly. Not doing the wrong thing while the crowd is gathering
The coffee is delicious, the staff can be very long and tortured even at the beginning of the day. The employee, who was waiting for the sandwich to warm up, sat down on the floor..(
Yesterday I went to get some coffee in the evening. I chose flat for the first time, and it was beautiful.◜✧
Perfectly whipped milk and cream on the level, the coffee was not bitter, very rich and delicious. There were two girls on shift, very polite, it's a pity, I didn't remember the names. I will be very glad to get back on their shift to drink some wonderful coffee
I also recommend cocoa, just look at this beautiful fawn, lovely✨
(人*´∀`)。*゚+
A pleasant place. Delicious coffee. The low price of the cup. Sometimes there are queues of people who want to
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Валентина
Level 10 Local Expert
November 21, 2024
Polite and attentive staff and delicious coffee! I recommend it!
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Мария Сиринкова
Level 6 Local Expert
April 14
a quiet coffee shop, did not observe people who might disturb the peace of other visitors
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Елизавета
Level 7 Local Expert
July 10, 2022
The staff is friendly, the atmosphere is friendly.
Queues can be long, but the girls quickly cope with orders.
Desserts and pastries are fresh, there have never been any complaints)
Very tasty lemonades and ice-cocoa with hazelnuts <3
Pleasant music is playing and the hall is very nice
I went in for coffee today, and they barked at me from the doorway, "actually, we're on a break!"
Well, OK. Then why is the cafe open and the customers are sitting? Put some signs at the entrance, and don't bark.
The most popular response to an order at any point of the Hotspot is: "We don't have it." Often it is fresh orange juice, which is almost never available, and sometimes it is a sandwich lying in the window in plain sight. The prices, however, are pleasing. Anyway, I'm not a coffee connoisseur, so I can't give any adequate assessment to the Hotfix as a coffee shop.
The service is what let me down.
Delicious coffee is being prepared, and the pastries are normal
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Yana Eremenko
Level 5 Local Expert
March 20, 2021
I would like to say a lot of good things, but, unfortunately, it won't work out much. from the good: the price corresponds to the quality, the choice of food is large (both sweet and not sweet), a good selection of non-coffee drinks such as lemonades and tea, everything is always clean in the institution itself.
from not very good, but also not completely bad: music. the music is neutral, tastes and colors, as they say, but sometimes it plays very loudly, you have to repeat the order and name several times.
from the bad: it often happens, especially at lunchtime and in the evening, that a queue of guests accumulates, and a rather long queue, and there are only two employees. and at the moment when it is necessary to help each other, one of the millet workers goes about his business (sweeping the floor, smoking, or just someone comes to someone from the workers and they go on a break together). I understand that a break is sacred, but not when the queue of those who are just making an order is huge. at the same time, there is one person working at the counter who takes orders and prepares them. the quality of the prepared coffee suffers from this, and the guests suffer the same way, because they wait a long time. and as practice shows, when you have to wait for your order, you expect to get something wow, but you get far from wow.
I also recommend holding a master class among employees on how to properly prepare coffee and whip milk, because often instead of coffee I get espresso left over from the previous order, and just foam or boiled milk. the result: the tongue is burned and the coffee lasts for 2-3 sips, the rest is foam.
and I would also like to clarify about Rafe. as far as I know, raf is a coffee drink based on cream, not milk, but for some reason it's just cappuccino in the hotfix. moreover, I always ask in advance for the presence of cream and hear a positive answer, but immediately after that I see how the raf is cooked simply with milk. in this case, review the menu and remove these items altogether.
develop correctly and thank you for your attention!
You can calmly go in on weekdays to buy coffee, sit and draw, the atmosphere is not bad, the staff is kind
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вадим кондрусь
Level 8 Local Expert
October 26, 2021
Pleasant and polite guys, I work very fast, even with a heavy workload, coffee leaves much to be desired, well, what can I say, price = quality. But if you take something with milk, then you can drink it calmly, you can also have a snack, everything is always fresh and delicious