It's a great option to take coffee with you. In terms of price/quality ratio. I would like to mention the employee Alexandra for always attentive attitude and pleasant service, always with a smile, friendly, creates an atmosphere of care, attention and comfort.☕️💕
The coffee doesn't seem to be bad, but the staff wants the best. The barista (if you can call her that, of course) Alexandra is a real boor. We came with a friend to drink coffee. There is no queue. The same Alexandra and her colleague are talking to each other, there is zero reaction to the guests. The bar is dirty. When I ask to replenish the organizer because there is no sugar, they answer me in an aggressive Way (we do not see whether there is sugar or not) dear owners, or at least some administrators, pay attention to your employees and their communication with the guests.
Always delicious coffee and pleasant baristas! I usually fly into this mall tired. Therefore, coffee is simply necessary) the place is quite convenient. I didn't see any queues.
I like that in this network, in addition to coffee, they also make a large assortment of different teas. If I find myself on Pushkinskaya Street and I want to drink something warm, I taxi here.
The dot is located directly to the left of the stairs, you do not need to look for a long time. Only it is designed mainly for products with you, there are no tables and even a counter. But there are benches on the corner nearby.
The coffee may be delicious, but the service leaves much to be desired
2 times they came 15 minutes before closing, the barista was very unhappy, rolled his eyes, knocked the part from the coffee machine on the table with all his might. The coffee table was dirty, coffee was spilled. The school's obscene rap was playing.
Please pay attention to the staff who work there
We stood for 15 minutes waiting, no one came, the sign indicates the break time until 19:45, that is, the wait is more than an hour and a half? It's also very dirty.
We often go in with our spouse to get coffee. In general, everything is fine. Only it seemed to me that there were always new employees. One day, the barista guy was already talking to his friend, who just came to chat with him, that he didn't pay attention to the queue at all.
In my opinion, it's not really cool to discuss something personal while in the workplace, while the whole queue is waiting and hears it all.
If it had lasted another few minutes, I would definitely have written a complaint.
They've deteriorated a lot lately. There is always one barista. The second one is either walking somewhere, or he doesn't exist at all. Quite impressive queues are gathering. Although there have never been such problems before
I bow low to the Hotfix coffee shop!!! LARGE coffee - 3.60 rubles.!!! It is cheaper only in the ProStore. There it is 3p. but there is almost no smell of coffee, just milk. And yet, in the Hotfix syrup - ATTENTION.... 10!!!!! kopecks!! how? HOW do they work with such prices?!)) Syrup in other coffee shops from 70 kopecks to 1.10 rubles. Now I began to take coffee from them more often. And there are quite a few points around the city.
We bought several races of cocktails, drinks. I haven't tried this anywhere else, it feels like milk is water, you can make it tastier at home. The last time I wanted to throw it in the trash without leaving the cash register. No more foot in this cafe .
I've taken coffee to this address more than once, I only take cappuccino. Delicious, strong, as it should be (thanks to the barista girl with short hair). It's just a pity that there is no place to sit, but it's super, they work fast! Except... Desserts. There are questions about their freshness!
A good option when you need a drink and a snack with you. The employees are friendly, you don't have to wait long. I love cocoa with vegetable milk here, it's very tasty
I don't like coffee! You can cook better. As a last resort, if there is nowhere else to drink coffee, you can have a drink once, but you don't want to anymore.
There is coffee, there is parking, there is no toilet. The price/quality is acceptable. You can only sit on benches, there are no ballrooms or tables.
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Anonymous review
July 16, 2022
A very cool point.
I ordered a coffee and went to the store.
I returned 20 minutes later, when they had already closed. Kirill the barista asked me what kind of coffee I had and made a new one absolutely for free, because the coffee had already gone bad.
He made my day. Very grateful.
Thanks a lot to him
Only the guy on shift pulled 3. As we wrote below, he works alone, and his colleague Nika is standing and talking with a girlfriend. The queue was long. After a while, the girl came to the checkout, then her mobile rang, her friend answered it, and she began to yell at her friend in front of all the customers)) This is a service, we have never seen this, to be honest.
For the price - great coffee! But it feels like in a mass market store. Sometimes you have to wait a long time. The atmosphere is generally pleasant.
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Анастасия Гавриилова
Level 6 Local Expert
November 2, 2023
The girl behind the counter threw a dirty sponge at me (apparently it was a lot of fun). I ruined my pants and I didn't hear any apologies, just laughter. The girl is Polina. Please understand, just boorish behavior
Delicious coffee, polite staff, work fast, But! Sometimes there are not enough staff for such a number of orders. One person takes orders and calculates and makes coffee. At least two people - and everything is fine
Great place , great service, very satisfied , thank you ❤
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Марина Р.
Level 8 Local Expert
July 26, 2023
The coffee may not be bad, but the service is terrible. Ice coffee, what exactly is included in the composition, must be pulled out with ticks. So write the COMPOSITION - in the menu, so as not to roll your eyes and sigh.
A completely inconvenient location in a passageway
There is no area with chairs/tables
It is necessary to eat and drink coffee standing up....
Therefore, I do not buy anything here
The quality of service is decreasing. At first I wanted to order one drink, they told me to come up on the day when the ingredients would be delivered. As a result, I came on the appointed day and was told that they did not make this drink at all. Why write in the menu if you don't do it. I bought lemonade, and as a result:they poured ordinary water without gases, a lot of ice, the syrup seems to have run out, judging by its amount. Absolutely tasteless!
There are 3 employees on shift, there is a queue of people, and only 1 guy works. 2 girls are sitting chatting about their business and don't even pay attention that there is a queue. But their coffee is delicious
Very good coffee. How I like it: more fragrant than strong. The price is very pleasant. Those who need a light snack with dessert will also find an option.