Not a bad hotel. The staff is pleasant, the room is good, the beds are huge, there are a lot of places, the food is chic and varied, the sea is nearby, the pool is large, there is enough entertainment)) We liked everything!
First, about the operator, you bastards! The anecdote was ours. Specially prepaid, we took one room with a sea view (for which the operator rips off decent money). Tour operators do not control carriers from the word in ANY WAY. AzurAir, the stewards and the flight attendant did not require compliance with the mask regime. Masks on anyone's beard, under their chin, anywhere. Neither the maintenance staff nor the passengers themselves react to the comments. Charter flights are CREEPY, of course.
About the hotel. As if visiting Tunisia for the first time and there is nothing to compare it with, then it's good. But after you go on excursions and see a more developed and Europeanized Tunisia, you realize that well, two.
Perhaps it was also influenced by the fact that it was already the end of the season and, accordingly, the Owner or manager of the hotel had already begun to save money earned earlier. The rooms were almost all with various malfunctions. We persevered and changed 5 rooms due to these malfunctions. Some of the rooms in the far wings of the hotel and some floors have simply not been opened. The attitude of the staff is ignored polite, i.e. they pretend that they are trying and we will solve everything now, but sorry, we took all possible measures but it did not work out! The guide is one for two hotels standing next to each other across the street. The guide, as one Frenchman used to say, is "cunning in a hop"! He sells SIM cards for $ 30, at a cost of 35 thousand dinars. If you do not take it from him, tell him that either by setting them up, replenishing and other nuances he will not even utter a word, as if he did not understand the question. He tries to paint excursions as the wonders of Tunisia, those that promise him any benefits or kickbacks (yes, many of them studied either in Russia or in Ukraine, which is considered the most corrupt). You can visit the shops or showrooms recommended by them on a free transfer. They will rush by some kind of car or minibus and deliver it only to their store or showroom and will not let you go anywhere. The quality of the goods there resembles our points of sale such as Low prices. In the sequel about the hotel. The food was organized no longer with the variety that is presented in the advertising photos, the cleanliness of the dishes is certainly not luxury, the number of glasses, cups for drinks is limited, they replace 80% with disposable ones. It got to the point that the pool, due to the lack of disinfecting pills, bloomed with greenery. The beach bar didn't have the same assortment. For a fee, of course, they also tried to diversify something. It is clear that they are already saving on everything. The sunbeds in terrible condition and umbrellas with a natural covering of date palm branches were also not updated, almost fallen or bent to the sand were not leveled. The sandy beach was not robbed daily. We drove for 14 days and during this time all the shortcomings, respectively, begin to pop into the eyes.
The only thing that pleased us was that there were 18-20 people left in the hotel. As they wrote in other reviews, locals from areas where there is no sea nearby visited for the weekend. They put 4-5 times more food on the tables than they could eat, and the waiters did not contradict them, but only looked into their mouths and served. And Russian tourists were made a lot of comments and told about some special requirements of the hotel, which for some reason concern only tourists. Wi-Fi, which is declared on websites as free everywhere throughout the territory, is only paid in the rooms or someone has a public hook from the lobby.
Well, I liked it, although it was noisy, the food was monotonous, but there was a choice. They are having a hard time right now, everything is working by a third. The animators are just super, so I have to pay tribute to them, they rocked everything in this hotel by 150%. It was in early September.