Hello. I would like to tell you my experience of working not even with a bank, but with the Home credit application! When transferring money from the Halyk Bank card to the Kaspi card through the Home credit application, I was charged a commission of 950 tenge by the Home Credit bank, although when entering the card details, the commission amount was indicated as 0 tenge! I called four operators and no one could answer me why their bank withheld the commission, they advised me to contact Narodny and Kaspi, they said that they did not charge the commission, in addition, the application of the halyk bank indicated Home credit bank opposite the amount of 950 tenge! Vile liars! I do not recommend this bank! If only we could get money off people!
Good afternoon! In this bank, Home credit Bank at 4A Nazarbayev Street.Karaganda, I had to withdraw money from the cash register, first they said the money ran out, they said we were waiting for the car, 15 minutes, well, I waited about 25 minutes, the collectors arrived, then they said wait another 15 minutes to count the money brought, waited another 35 minutes, and the last straw was that now we still have to wait It is not known how long it will take for the National Bank to confirm.In general, I will say that this branch is incompetent in this matter,employees are silent, they can't say or do anything,the Kaizen system is not set up, the client should not wait for money, all these activities should be designed like this, without waiting for the client,there is no system,there is no order,I hope that my feedback will be useful,and you fix everything.I would like to cooperate with you, but with an established job.