I do not recommend this bank. Foreigners are being deceived, rubles are being exchanged for amounts and then only for dollars. It's nonsense, it's a complete deception. I ask the central bank to pay attention to this and arrange an audit.
the cashier checked the "thickness" of the bill with his hands. We checked through the machine, everything is fine with the bill. But the woman did not like the quality of the paper for 20 euros. She said that my bill was "smoky" and the bill was not exchanged. Also, when I asked who I could contact to leave a complaint, they replied: "call wherever you want, we don't care"