Excellent car dealership, excellent staff. They met us from a minibus, took us to the salon, and explained everything beautifully and clearly.
Special thanks to Natalia, she helped me decide on a choice, answered calls, even during off-duty hours.
Also, many thanks to Daria, she also helped a lot with choosing a program for leasing. There was also a guy who also explained and talked about the car very easily, but unfortunately did not remember his name.
Dear management of this car dealership, appreciate these employees, they do their job really well, it's very rare nowadays. I would give these employees a good bonus...
Good afternoon, everyone! I can't understand why there are so many bad reviews. On New Year's Eve, I decided to give my wife a gift and bought her an f7. During the transaction, the consultant was constantly in touch, all issues were always resolved quickly and in my direction, thanks for that. It's been 4 months, I decided to do THE intermediate, my wife drove about 3000 km, I think the oil change will only get better. I called the service, quickly picked up the phone, connected with the master, everything was fast and high-quality. I arrived and changed everything, it took 20-30 minutes, and I only had time to drink a cup of coffee. Everything is adequate for the price, they also had a 50% discount on work, in general, everything is in "chocolate", I recommend this car center to everyone, they deal with all cars, I have been familiar with them for a long time, I often make my own car here.
We bought a car. Very friendly and helpful staff. I would especially like to mention Ekaterina's work. She was in touch outside of business hours, helped at all stages of the purchase. Many thanks to the whole team. I definitely recommend this salon.
For more than 10 years, I have been contacting this center only for all the nuances of my car (maintenance, repair). I am very grateful for the friendly attitude, high-quality and fast service at reasonable prices. I heartily recommend it and will continue to be serviced.
I immediately write a review that is not fake, there is an order for an outfit with a receipt. This review will also be useful to the company's managers about the lost profits due to the company's employees, who can hardly even be called craftsmen and locksmiths.Requests to the official website are simply ignored. He signed up for the service, came and said that he was knocking, there was a knock at the car acceptance, the car was accepted by master Konstantin.Two hours later, master Konstantin called me and said everything was diagnosed, the rollers were all normal, everything was fine, and extraneous sounds due to the fact that the fan was constantly turning on, the radiators needed to be washed, but they would not do this because they did not have a specialist and equipment.
On the same day as I picked up the car, I went to another service, they accepted the car, started looking at it, and the master said we need to check everything, they took off the belt and started turning the rollers, and the pulley of the air conditioner compressor was barely turning, they put on the belt, it was already smoking.I immediately called Konstantin and asked him how the diagnostics of the videos took place without the belt removed in the service and who did it, but Konstantin told me that this was official information and hung up.
If it weren't for the negligence of the employees, I would be ready to fix everything at once.The service does not meet the stated services for specialized repairs, missed its benefits, the staff is constantly new craftsmen and locksmiths without qualifications and desire to work.I will no longer serve in this service, and I advise no one to find a decent service through Yandex for your car.
I went to look, no one came up to me, the feeling is either people don't care or they don't care..... The feeling is unpleasant . And since all the salons, however, there were few cars, I probably won't go into this salon anymore.
A very strange salon. I bought a car a few weeks ago. Dargo. To the maximum. I paid for the interior wallpapering.
When checking, it turned out that they forgot to paste it over. They didn't forget to take the money for it. And it's easy to paste over.
The car started rattling on the very first day When checking - they said that everything was cool. It is possible to protect the elements after processing the bottom. It turned out that the factory forgot to just tighten the nut...
have you heard about this car pre-sale preparation? And what is it?
The result is a mileage of 1870, the car is already normal, the salon is terrible, the service sucks. Only sellers try. The rest are stupidly mowing down money. Where are you going? You can't go to Minsk for THAT....
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Qwertyt
Level 2 Local Expert
December 18, 2024
I want to tell the story of the repair of my car, which happened (alas) in the best city in the world, in our best city Grodno.
At the end of October, I noticed that somehow gasoline was running out very quickly on the family car HaWall Hover H3, Well, as usual, I went online and Yandex quickly gave me a list of service stations and I chose this car service with the highest rating.
The day after the call, I arrived at the Havale service station. As soon as Artyom inhaled the engine compartment air, he immediately said that I had a problem with the catalyst that needed to be replaced. Seeing my disbelief that the diagnosis was so famously determined, Master Artyom
he gave me a short lecture about the catalyst, its purpose, and the further development of the situation if it is not changed or removed.
The replacement and removal of the catalyst with the installation of the so-called "decoy" cost me 1800 rubles.
My most important complaint against the Havale service station and its mechanic Artyom is that an auto repair shop with a lot of experience, knowing that a methane HBO was installed on the car, did not warn me that after removing the catalyst, the methane HBO could fail and stop working.
Artyom decided everything himself, i.e. he risked my car without informing me.
When I picked up the car, they gave me the work protocol and parameters, everything works fine – on gasoline.
And on methane? Artyom didn't say anything intelligible here.
If such a problem occurs on your car and you also have HBO installed, think carefully about who to entrust the repair of your swallow to.
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Квет
Level 4 Local Expert
January 7
Под видом бесплатной диагностики частный мастер Артем заманивает клиентов . Уговаривают отдать АВто, называя ОКОНЧАТЕЛЬНУЮ цену ремонта. Затем звонят и назначают цену в 2+ раза больше. Забрать Авто уже нельзя: требуют оплатить диагностику, первоначально объявленную бесплатной, и работу мастера по поиску неисправности. При звонках в фирму обещают: мастер обязательно перезвонит - и никто вам не перезванивает. Фирма - типичный сервис который не ценит клиентов и не дорожит своей репутацией. Не обращайтесь сюда. Потратите деньги и нервы напрасно.