A great hotel for families with children, a large swimming pool, water slides, we rented a cabana by the pool - great, they bring snacks and water. a cozy, cool courtyard with a Playground. Live music is played every evening, and drinking water is brought to the room upon request.
I advise you to spend time with your family here - the huge territory is covered with greenery (but there are no mosquitoes or midges), the pool is a great entertainment for children for the whole day.The service is at the highest level!
The worst 5 stars in my life
I wouldn't even give three stars!!! Disgusting!!!
Fact: almost $300 per night. Deluxe Room
What's with the number
- there is a corner room on the ground floor. The panoramic window looks into the corner at the mass passage of people, you will never open the curtain.
- Half of the window is occupied by a sofa. There is no overhead light, it is always dark in the room
- In the neighboring rooms there is a clothes dryer and a balcony to place it there. Not in deluxe. Sushi in the toilet.
- There is a speaker in the room. Is it fun? Yes. Does it work? No. (Call the service and wait half a day)
- They gave me two room keys. Do both work? No. Or at the reception and wait 20 minutes.
- There is a hairdryer in the room. Ok? Yes. Does the hair dryer cord reach out to dry your head? No. Squat down and dry your hair like that for 40 minutes.
New Year's Eve Dinner
- this is not a dinner at a restaurant. And self-service in the canteen. The buffet. Yeah, that's him you book 40 minus with a special lady.
- You ask for a glass of Chardonnay. You get a glass of something red. Probably Shiraz. What are the words like? Yes. Is this what you ordered? No. Two glasses of sparkling wine are brought in glasses from different sets with different shapes (let me remind you, this is a New Year's dinner, a holiday, expensive)
- You order a beer at the bar. You get a beer of 0.33, and a beer of 0.5 in the receipt
- You pay for the laundry in advance, they bring you a check for a new amount. Pay again, why not.
Additional activity
- there is a music recording studio. Cool? Yes! Does the recording work? No. Sing karaoke, darling, it's hard rock.
- You just sit down to play the drums. Well, one plate is missing, what can I do
Check-in/check-out.
- you've been standing at the reception for ages. Administrators get distracted and don't answer your questions. Repeat it! Say it again.
- Are you asking for the manager's contact? Noooo, write a review where you booked.
- You check in at the reception for an hour, they assure you that your things have been sent to your room. You come to the room. There are no things, look for them. At the same time, the receptionist compulsively huddles at the door and clearly wants a tip.
- When evicting, they round the amount in their direction with the words ‘this is a trifle, there is no change’
New Year's Eve party.
OK, there's a taste here. But it's full of shit. If 10 people from the whole hotel are dancing, is it good?!
This is the worst hotel, gentlemen!
I'm never coming back. And I will make every effort to find the contacts of your managers.