Halyk Bank
Directions
Kokzhiek – South Microdistrict
85 m
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Customer traffic and business hours
08:00Closed
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23 reviews
February 10, 2024
Good morning!
I want to leave a complaint about one of the branches of your bank.
Department address: Almaty, Kokzhiyok microdistrict, 57.
We arrived at the department with a disabled grandmother. We asked the employees of the bank's branch to provide an elevator for wheelchair users, which is available in this branch, to which we received the answer "it does not work, take the stairs."
The staircase is a meter wide, which means that it is not possible to take the stroller from both sides. It is saddening that not a single bank employee deigned to help in lifting grandma with a stroller up the stairs, as a result, the two of us with the girl somehow dragged her into your branch.
I will ask you to deal with this problem, put the elevator in working order and have a conversation with the staff of this department.
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November 5, 2022
Terrible service! They fight with customers who come to leave money in their Bank ! They argue and prove that the client is wrong and when you show the proof they pretend that everything is OK?! Aliya Mukhambetali who doesn't listen and shoves her own with a favor on her face that everyone owes her! And their boss, Aliya Shylgymbaeva, cannot cope with her employees and settle the situation? Then why sit in charge if you can't do anything? It was worth recording everything so that there was proof of a conversation with Aliya M. After all, the boss says I didn't talk to you like that, of course you didn't say that, but your subordinate said, their favorite "Uyat" is shoved, it means you can talk to me like that, but should I accept it? Goodbye! They recruited people it is not clear from where ? Communication skills don 't even smell ! Terrible squad and people there! What a horror to go and leave money there , I won 't go there and I don 't advise you!
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1
July 11, 2023
The specialists did well, they quickly helped with my question. There was no queue at all, it was hot outside, and the air conditioner in the bank was super!
See original · Русский