I really like this branch of Halyk Bank. There is a competent manager, good discipline, polite staff, and there are no queues.
They serve us quickly and help us with operations.
Well done!!!
The best of all halyk banks in Astana. Spacious, the cleanliness is perfect.The staff is polite, helps pensioners.There is always money, if you don't order, they will call you as soon as they arrive.There are no queues
I did not like the biased attitude towards Russians, the issuance of a card from this bank is possible only if there is an employment contract.
The question arises, does the bank intentionally create labor emigration?
If, for example, you are traveling as a tourist and just for convenience you need a cashless payment card, what is the problem?
I hope all this is just a temporary inconvenience, leaves much to be desired.
A good department, friendly managers, lack of barriers
See original · Русский
A
Anonymous review
July 8, 2023
Today I came to close the card, in order to close the NB card it was necessary to deposit 500 tenge, I took 1000 tenge from the caspi card and asked to change it at the cashier's desk #3, despite the fact that she was free, she did not change it, and sent me to another cashier #1, in as a result, I waited in line for another checkout for more than half an hour. I understand that we are all working, but there was no queue at her checkout, and she began to accept customers only after refusing me. I think this is disrespectful to customers, time matters, standing in line where you can quickly solve my question at another checkout. Moreover, the ticket office #1 served me in 1 min.(she changed it). I think the employee was just lazy or was in a bad mood.When I asked why you couldn't serve me, because it would have taken less than a minute, she ignored my question. I am disappointed with the cashier's attitude.
Good afternoon! I opened the card for crediting the po, unfortunately, the consultant did not remember the name in 5 minutes. Thank her very much. And I want to express my special gratitude to Asem Kazhgalieva, she helped me quickly print out the 20 bill, although it is her responsibility. 🌹🌹🌹