I wanted to exchange the damaged $100. You can't change it anywhere in Kazakhstan, namely in second-tier and first-tier banks, as well as in exchangers. There are only individual people who will change for the appropriate percentage.
Halyk Bank of Kazakhstan is my favorite bank! At first I received a salary, now I get a pension on the card. The attitude to clients is attentive, professional. Card replacement takes place quickly, without delay. My questions are answered quickly, explained clearly, professionally. I called once, asked for an explanation (there was an attempt at hacking), and received an exhaustive, professional answer. Thanks!
The device for issuing plastic cards did not work, as it was obviously hung up at the initial stages of working with it🤣🤣🤣 digitalization of the top in our country. It's not really clear where the money goes? If the service is at zero.
The service is for VIP clients, but they also served me (a mere mortal)I have withdrawn cash, perhaps only for this reason.Anyway, thanks to the girl at the reception
A quiet, calm department, a comfortable wait, although there are usually very few people. Friendly and knowledgeable staff. ATMs and cash desks, some operations on Saturday are limited