I have applied twice, very competent and competent specialists. They helped me make a transfer from my account and explained how best to do it. Starting from the entrance, they are very attentive and polite to visitors. Spacious room, comfortable waiting areas. Calm atmosphere
A good department. I visited several times and quickly received the service I needed. Special thanks to the head of the department. The quality of service is excellent! Keep it up !
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Жизнь Геркулеса Пумы
Level 13 Local Expert
October 15, 2024
The crowd is unenthusiastic about Russian passports. The order of the Master cards was sent to another branch. I did not have a good impression about other bank offices on Dostyk 12.
The queue is large all the time. As long as you don't come in. I don't want to waste time because of this. Only because of this minus 1 star, but everything is fine.
High appreciation for the fact that Russian unionpay cards work both in payments and at ATMs. One of the disadvantages is that Kazakh cards are not issued to Russian entrepreneurs.
Good service. During the quarantine, the staff worked quickly, without delay. The only thing that pisses me off is all sorts of women with children who start yelling that they should be allowed to pass without waiting in line, although I myself was waiting in the position. The staff went to meet her, and I think it's not true, everyone is waiting for their turn, both the elderly, pregnant women and women with children.